Manager, Digital Product

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
DDAT Aetna Technology & the Commercial, Network & Provider product management team  is seeking an experienced Product Owner to collaborate closely with delivery teams to implement innovative solutions.  The ideal candidate will excel in product delivery, possess a solid grasp of current technologies, and drive measurable value to the business through execution-focused product management. This role requires strong leadership skills, cross-functional collaboration, and a customer-focused mindset to ensure seamless execution, stakeholder alignment, and continuous improvement of payer-related digital solutions. The candidate should demonstrate exceptional self-leadership, taking initiative, driving decisions with confidence, and fostering a culture of accountability and innovation.

Primary Job Duties & Responsibilities:

• Product Vision and Strategy: Collaborate closely with the Product Manager to define and communicate the product vision and strategy for IT solutions. 

• Market Research: Partner with product manager to conduct market research to identify trends, customer needs, and competitive landscape. 

• Roadmap Development: Work with the Product Manager and other key stakeholders to develop and maintain a product roadmap that aligns with business goals and customer needs. 

• Stakeholder Management: Collaborate with stakeholders to gather requirements, prioritize features, and ensure alignment with business objectives. 

• Collaboration/Facilitation: Work with product managers, UX/UI designers, scrum masters, development teams, business stakeholders, marketing, and third-party partners to ensure successful product delivery. 

• Voice & Champion of Consumer/Client: Methodically drive member/client and product growth by understanding and advocating for consumer needs, fostering engagement, and continuously refining the product based on feedback. 

• Backlog Management: Create, prioritize, and manage the product delivery backlog, ensuring that the development team is working on the most valuable features. 

• User Stories and Acceptance Criteria: Write clear and concise user stories and acceptance criteria. 

• Compliance and Security: Ensure that solutions comply with relevant regulations and security standards. 

• Sprint Planning and Review: Participate in sprint planning, review, and retrospective meetings to ensure continuous improvement. 

• Change Management: Partner with Change Management advisor to develop and implement change management strategies to ensure smooth adoption and integration of new products and features. 

• Training and Support: Partner with other critical stakeholders to provide training and support to users and stakeholders on IT products. 

Education: 

Bachelor's degree preferred/specialized training/relevant professional qualification.

Essential Qualifications and Functions: 

• Education: Bachelor’s degree in computer science, Information Technology, or a related field. 

• Experience: Minimum of 5 years of experience in product management. 

• Technical Skills:  Strong Software Development Knowledge – Understand coding, software architecture, and development processes and ability to adapt to current technologies. 

• Agile Methodologies and Tools: Proficiency in Agile methodologies (Scrum, Kanban, SAFe, etc.) and product/project management tools (e.g., JIRA, Rally, Confluence, Miro, etc.). 

• Communication and Organizational Skills: Excellent verbal and written communication skills, with a strong ability to organize and manage tasks effectively.   

• Problem-Solving: Strong analytical and problem-solving abilities. 

• Leadership: Proven ability to lead cross-functional teams, manage multiple stakeholders, and influence decision-making processes. 

Preferred Qualifications: 

• Certifications: Certified Scrum Product Owner (CSPO) or similar certification. 

• Product Owner Training: Completion of recognized product owner training programs. 

• Industry Experience: Experience in developing technology products for the healthcare industry. 

• Google Data Analytics Professional Certificate

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.