Manager, Clinical Quality Training

Position Purpose: Identify training needs to enhance performance, quality, and motivation of corporate and field staff for the Quality department. Develop, conduct, and evaluate the effectiveness of training programs.

Key Details: The Manager, Clinical Quality Training position is primarily remote. Candidates will be considered nationally.

Responsibilities:

• Manages the activities related to various training and educational programs for the Quality department.
• Assesses and identifies individual or group training needs.
• Prepares a variety of training aids and materials.
• Determines appropriateness of contracting with outside vendors to accomplish organization's training goals and objectives.
• Analyzes training program effectiveness and submits reports and recommendations to management.
• Prepares and approves budgets and travel plans.

Highly Preferred Skills:

• Nursing license
• 2+ years of experience with STAR measures 
• 3+ years of experience in HEDIS  
• 2+ years of experience with supplemental and medical record review activities  
• 2+ years of leadership experience
  

Education/Experience: Bachelor’s degree in related field or equivalent experience. 5+ years of training experience within the hiring departments function, preferably in a managed care/insurance environment. Familiarity with computer based training tools, vendors and other technology based training platforms. Knowledge of training methodologies, adult learning styles, and evaluative methodologies in measuring impact on organization and ROI of training expenditures. Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience including hiring, training, assigning work and managing the performance of staff.

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
 

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act