Manager, Audit and Controls

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Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.  We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com). 

Job Summary:

The Manager, Audit and Controls will be responsible for overseeing and executing a variety of audits within the Compliance Department. This role blends both hands-on auditing and managerial oversight, requiring the incumbent to strategically plan and organize audit processes while also performing key audit tasks as needed. The Manager, Audit and Controls will collaborate closely with other compliance professionals, as well as cross-functional teams, to ensure adherence to regulatory requirements, mitigate risks, and maintain a strong control environment.

Audit Strategy & Planning

• Develop and maintain an annual audit management plan covering client, third-party, and SOC audits.
• Stay informed of emerging regulatory and industry trends, incorporating best practices into the audit strategy.
• Coordinate with the Senior Manager of Risk and Assurance to align audit priorities with organizational goals.

Hands-On Audit Execution

• Lead or participate in audits from planning to reporting, including fieldwork, testing controls, and drafting audit findings.
• Collaborate with process owners to gather necessary documentation and evidence.
• Perform follow-up and remediation activities, ensuring corrective actions are implemented in a timely manner.

Team Leadership & Oversight

• Provide guidance and mentorship to junior auditors or compliance staff as needed (future direct reports may be assigned).
• Review workpapers, reports, and findings prepared by junior staff or external resources.
• Foster an environment of continuous improvement, sharing best practices and driving professional development within the team.

Regulatory & Compliance Collaboration

• Analyze regulatory and contractual requirements in relation to current controls, identify gaps or deficiencies, and collaborate with business owners by providing subject matter guidance and recommendations to strengthen control design and effectiveness. 
• Serve as a liaison to external auditors, clients, and third parties, managing expectations and facilitating efficient audit processes.

Reporting & Communication

• Prepare and present audit reports, summarize findings, risk implications, and recommended remediation steps for senior leadership.
• Provide updates on audit status, emerging issues, and risk mitigation strategies in department or leadership meetings.
• Ensure clarity and transparency in all communications with stakeholders, both internal and external.

Policy & Process Enhancement

• Contribute to the development, review, and updating of compliance policies and procedures to reflect changes in regulations or best practices.
• Identify opportunities to streamline audit processes, leveraging technology, data analytics, and automation where possible.
• Promote a culture of compliance, integrity, and continuous improvement within the organization.

Required Skills:

• Strong understanding of internal control principles and audit methodologies
• Excellent project management skills, with the ability to handle multiple audits simultaneously
• Proficiency in data analytics or audit software tools is a plus

• Leadership: Ability to guide and inspire colleagues, even without formal direct reports
• Communication: Strong written and verbal communication, capable of presenting technical findings to diverse audiences
• Analytical Thinking: Keen attention to detail with a problem-solving mindset
• Collaboration: Works well with cross-functional teams, building relationships and driving consensus
• Adaptability: Comfortable operating in a changing regulatory landscape and remote work environment

Qualifications:
Education:
Bachelor’s degree in Accounting, Business Administration, Information Systems, or a related field (required). Master’s degree in a related field (preferred).

Experience::

• 5+ years of experience in auditing, compliance, or risk management, with a mix of hands-on and managerial or project leadership responsibilities. Candidates with fewer years of experience may qualify provided they have substantive, directly relevant experience with either SOC audits for FMS organizations serving LTSS or Medicaid programs, or direct experience with Regulatory Agency or Programs reviews related to LTSS or consumer directed benefits.
• Demonstrated experience with SOC 1/SOC 2 (or similar frameworks), including familiarity with SSAE 18 and COSO
• Experience in healthcare or government-funded programs (e.g., Medicaid) is a plus, especially with knowledge of HIPAA and data privacy/security regulations

• CISA, CIA, CPA, or other relevant credentials (Preferred); PMP also desirable.

Substantial experience in lieu of degree

Compensation: $92,000-$112,500

This role is eligible for a base salary within the posted range. Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location. Compensation may vary for positions based in high cost-of-labor markets.

Working Conditions:   

• Remote Working Environment

Supervisory Responsibility (If applicable):   

Although this position does not currently have direct reports, it is expected to assume supervisory responsibilities in the future as the audit function continues to grow.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified.

PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics. 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!