Maintenance Coordinator (Remote)
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AI Summary
The Maintenance Coordinator manages day-to-day facility maintenance across multiple fitness studio locations by handling requests, coordinating vendors, and scheduling service visits to ensure operational readiness. This involves responding quickly to urgent issues, tracking job completion, and communicating with studio teams and service providers to resolve problems efficiently.
Benefits:
- Remote (USA)
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
Apex Wellness Group
- is hiring a Maintenance Coordinator (Remote) to manage day-to-day facility maintenance across multiple fitness studio locations.
This role is responsible for handling maintenance requests, coordinating vendors, scheduling service visits, tracking job completion, and ensuring studios remain operational and well maintained. The Maintenance Coordinator will work directly with studio teams, external service providers, and internal leadership to resolve maintenance issues quickly and efficiently. The position requires strong organization, clear communication, and the ability to manage multiple maintenance requests at the same time in a fast-paced environment. This role involves responding to urgent facility issues and coordinating service solutions across studio locations operating in different U.S. time zones. The Maintenance Coordinator must be comfortable prioritizing time-sensitive requests, adjusting schedules when needed, and ensuring maintenance matters are addressed quickly to minimize disruption to studio operations.
Key Responsibilities
- Respond quickly to maintenance requests from studio leadership across all studio locations
- Assess issues and source qualified vendors using approved vendor lists, Thumbtack, Google, or other appropriate platforms if necessary
- Communicate directly with vendors, providing clear issue descriptions, photos/videos, studio address, and access instructions
- Coordinate scheduling between vendors and studio teams to ensure proper site access and support during service visits
- Track job progress and approve or escalate completed work based on quality and scope
- Collect and maintain documentation of completed services, including before-and-after photos or videos
- Review and submit vendor invoices for accuracy and timely processing
- Order replacement equipment and supplies through approved sources through most cost-effective / approved vendors
Qualifications
- Strong organizational and communication skills with the ability to manage multiple maintenance requests at once
- Ability to prioritize urgent issues and coordinate solutions across different U.S. time zones
- Experience coordinating vendors, contractors, or service providers
- Basic understanding of facility maintenance, repair processes, or commercial equipment
- Comfortable sourcing vendors, comparing quotes, and helping control maintenance costs
- Proficiency with spreadsheets, email, and communication platforms
- Detail-oriented with strong ownership and follow-through
- Experience supporting multi-location operations, fitness, retail, hospitality, or property management environments preferred
Success in This Role Looks Like:
- Maintenance requests are acknowledged quickly and resolved with minimal disruption to studio operations
- Vendors are scheduled efficiently and arrive prepared with clear instructions and access details
- Jobs are completed on time, within scope, and meet Apex Wellness Group quality standards
- Studio teams feel supported and informed throughout the maintenance process
- Accurate documentation is collected for completed work, including before-and-after photos or videos
- Vendor invoices are reviewed and submitted promptly with strong attention to cost control
- Replacement equipment and supplies are sourced quickly and cost-effectively
- Multiple maintenance priorities across different studio locations and U.S. time zones are managed confidently without issues falling through the cracks
Benefits
- Complimentary membership at Apex Wellness Group studio locations (F45 Training and FS8 Pilates)
- Health insurance benefits
- Remote work environment
- Opportunity to work with a fast-growing multi-unit fitness and wellness company
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