Loss Mitigation Coordinator- Remote

Overview

The Loss Mitigation Coordinator leads reporting, analytics, and operational execution within the Loss Mitigation function. This role drives performance improvement through data analysis, reporting strategy, and cross-functional coordination. The Coordinator partners with business and technology teams to design reporting solutions, monitor trends, and ensure operational effectiveness across default servicing activities including Loss Mitigation, Foreclosure, and Bankruptcy.

Responsibilities

• Lead development, oversight, and delivery of Loss Mitigation reporting and analytics.
• Monitor and analyze control reports to identify trends, risks, and performance opportunities.
• Oversee preparation of daily, weekly, monthly, and ad hoc management reports.
• Serve as liaison between Loss Mitigation, Information Services, and other business units.
• Direct design, development, testing, and implementation of reports, dashboards, and data solutions.
• Establish and enforce reporting standards, best practices, and repeatable processes.
• Ensure accuracy and consistency across reporting outputs and data sources.
• Support strategic decision-making through data insights and operational analysis.
• Facilitate gathering and documentation of business and reporting requirements.
• Oversee reporting related to billable departmental activities.
• Collaborate with internal and external stakeholders, including vendors.
• Identify opportunities to improve efficiency within default servicing processes.
• Manage multiple priorities in a fast-paced environment.
• All other duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• 5–8 years of progressive experience in mortgage servicing, reporting, or analytics.
• Strong experience in Loss Mitigation, Foreclosure, and Bankruptcy operations.
• Advanced proficiency in Microsoft Office, especially Excel.
• Experience developing reports, dashboards, and data solutions.
• Strong analytical and problem-solving skills.
• Ability to interpret complex datasets into actionable insights.
• Experience with MSP, FiServ, or similar mortgage platforms.
• Excellent communication skills.
• Proven ability to manage multiple initiatives and deadlines.

Desired Skills and Qualifications

• Bachelor’s degree in Business, Finance, Data Analytics, or related field.
• Experience with enterprise-level reporting or data warehouse solutions.
• Familiarity with BI tools such as Power BI.
• Experience improving operational processes.
• Leadership experience in default servicing or analytics.
• Knowledge of invoicing, billing, or cost tracking within servicing.

Total Rewards

LoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans
• Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range: $58,700-$98,600 annually. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.

Build Your Future with LoanCare®

At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.

Here, you’ll find:

• A culture that helps you thrive, with resources and support to fuel your growth
• Flexibility to work remotely, while staying connected through virtual engagement
• Opportunities to make a real impact in an industry that touches millions of lives
• If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.

About Remote Employment

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS

WHO WE AREAbout us …LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry.LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

WORK CONDITIONSWorking conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary.Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

EQUAL EMPLOYMENT OPPORTUNITY

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

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