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About Assistantly
Assistantly places elite Unicorns into high-performing client environments where expectations are clear, the bar is high, and the support is real.
Our Logistics Operations Managers are embedded directly with growth-stage businesses and leadership teams who need technically strong, independent operators. You'll have ongoing coaching, clear standards, and a dedicated Success Manager behind you so you can focus on doing excellent work and growing in the role.
This is not freelance or short-term work. It's a dedicated, full-time role designed for meaningful impact, stability, and professional growth.
About the Role
We are seeking a sharp, detail-obsessed Logistics Operations Manager to run the daily playbooks that keep freight moving on schedule and inventory accurate.
This role involves coordinating with freight brokers to secure quotes that hit both time and cost targets, reconciling inventory on receipt, ensuring timely warehouse inbounding, and applying sound judgment on the roughly 10% of daily operations that fall outside standard procedure.
If you excel at logistics documentation like HS codes and commercial invoices, bring a background in logistics or e-commerce operations, and can execute daily ops playbooks with dependable throughput, this role is perfect for you.
Requirements
- Execute daily logistics operations playbooks, applying independent judgment on the estimated 10% of cases that fall outside standard procedure.
- Source and compare freight brokerage quotes, balancing delivery timelines against cost to secure the best option for each shipment.
- Coordinate directly with freight brokers to confirm bookings, track shipments in transit, and resolve delays.
- Reconcile inventory upon receipt, verifying quantities and condition against purchase orders and manifests.
- Ensure timely warehouse inbounding, coordinating with warehouse teams to prevent processing bottlenecks.
- Review commercial invoices for accuracy on cross-border shipments before they move forward.
- Apply working knowledge of HS codes to classify shipments correctly and avoid customs delays.
- Maintain accurate records in internal operations tools and calculators used for daily decision-making.
- Flag discrepancies, delays, or exceptions to the appropriate internal team promptly and clearly.
- Support ad hoc logistics projects and process improvements as the business scales.
- Maintain strong detail orientation and dependable throughput across all daily operational tasks.
Qualifications
- Background in logistics, freight, or e-commerce operations (must-have)
- Working understanding of HS codes and customs classification (must-have)
- Familiarity with commercial invoices and cross-border shipping documentation (must-have)
- Ability to run daily operational playbooks independently, exercising judgment where needed (must-have)
- Strong attention to detail and consistent, dependable daily throughput (must-have)
- Comfortable coordinating directly with freight brokers and vendors (must-have)
- Experience with inventory reconciliation processes preferred
- Experience with internal ops software, calculators, or WMS platforms preferred
Tools You'll Use
- Freight & Logistics: Freight brokerage coordination and quoting (must-have)
- Trade Documentation: HS code references and commercial invoice systems (must-have)
- Inventory: Warehouse and inventory reconciliation tools (must-have)
- Internal Systems: Company operations tools and calculators
Benefits
- Competitive salary
- Paid US holidays
- Paid wellness days
- Health & wellness allowance
- Monthly profit sharing
- Long-term placement with real growth
- Continuous upskilling in AI, Operations, and Leadership
- Dedicated success coaching and support through Assistantly
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