Loan Processing and Operations Associate
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AI Summary
Manage the end-to-end loan file process from application through closing while ensuring accuracy and timeliness. Coordinate with borrowers, lenders, and other stakeholders to resolve issues and meet closing deadlines.
Morty is building the AI operating system for modern mortgage businesses — combining AI-powered workflows, software, lender access, and operations into a single platform that enables loan officers and brokerages to operate more efficiently and scale.
What you’ll do
- Manage loan files from application through closing, ensuring accuracy and timeliness
- Coordinate with borrowers, loan officers, lenders, and third parties to move files forward
- Review borrower documentation (income, assets, credit, property) for completeness and consistency
- Track and manage conditions, deadlines, and closing timelines across multiple files
- Identify and resolve issues that could delay closing
- Communicate clearly with all stakeholders on status, next steps, and outstanding items
- Ensure files meet internal standards and lender requirements
- Support closing coordination, including final document review and funding readiness
What we’re looking for
- Bachelor’s degree required
- 2+ years experience in mortgage processing, closing, or financial services operations
- Strong attention to detail and ability to manage multiple files at once
- Clear and professional communicator
- Highly organized with strong follow-through
- Ability to work quickly and hit deadlines in a fast-paced environment
- Ownership mindset — you take responsibility for getting files across the finish line
Benefits
- Health, dental, and vision insurance
- 401(k)
- Flexible paid time off
- Remote work
- Opportunity for growth as the company scales
Total compensation is $55k – $70k depending on experience.
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