Loan Coordinator – Mortgage Operations & Lender Liaison

Full-Time | Remote | U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a proactive and highly organized Loan Coordinator to manage loan files from submission through closing and serve as the key liaison between internal teams and lending partners.

This role is ideal for someone with hands-on experience in mortgage operations, loan processing, lender coordination, or real estate financing who knows how to keep multiple active files moving without missing deadlines or documentation.

What You’ll Do

Loan Pipeline Management

Track active loan files from submission through closing
Monitor loan status, deadlines, outstanding conditions, and next steps
Review pipelines daily and identify potential delays or bottlenecks
Keep all stakeholders informed throughout the loan lifecycle

Lender & Underwriter Communication

Serve as a primary point of contact with lenders
Communicate regularly with lenders and underwriters
Follow up on outstanding conditions and documentation
Escalate issues proactively to prevent closing or funding delays

Documentation & Closing Coordination

Gather and organize required loan documentation
Coordinate responses to underwriting conditions
Maintain complete and accurate loan files
Verify file readiness before key milestones and closing
Keep CRM and loan management systems current

Internal Coordination

Work with internal teams to gather documents and resolve outstanding items
Track responsibilities, follow-ups, and deadlines
Ensure loan packages and updates are submitted on time
Maintain clear visibility across all active transactions

Process Improvement

Identify inefficiencies in loan and lender workflows
Help standardize pipeline tracking and communication
Recommend improvements that reduce delays and loan cycle times

What We’re Looking For

Proven experience in loan coordination, loan processing, mortgage operations, or lender liaison roles
Strong understanding of the U.S. mortgage/lending process
Experience managing loan files from submission through closing
Strong lender and underwriter communication skills
Excellent written and verbal English
Ability to manage multiple active files and deadlines simultaneously
Strong attention to detail and follow-through
Experience with CRM systems and Google Workspace
Ability to work independently in a remote environment
Availability for 30+ hours per week during U.S. business hours

Nice to Have

DSCR, non-QM, or investment-property financing experience
Experience supporting real estate investors
Familiarity with Encompass, LendingPad, Jungo, Salesforce, or similar platforms
Experience with U.S.-based mortgage lenders or brokers
Real estate acquisitions, dispositions, or operations experience

What Success Looks Like

Loan files consistently progress toward closing
Outstanding conditions are followed up on quickly
Accurate, up-to-date pipeline visibility
Complete and organized documentation
Fewer preventable funding or closing delays
Strong communication between lenders and internal teams
No missed critical deadlines or follow-ups

Interview Process

Application Review
Spark Hire Intro Video
Recruiter Screening
Client Interview
Offer & Onboarding

What Happens After You Apply

Qualified candidates will receive a Spark Hire invitation to complete a short Intro Video. This helps us understand your mortgage experience, lender communication skills, and ability to manage loan pipelines before moving forward.

Please check your inbox and spam/junk folder for the invitation.

Apply Now

If you have experience managing loan files from submission through closing, understand lender and underwriting workflows, and are excellent at keeping deadlines, documentation, and communication organized, we’d love to hear from you.

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Pavago

Loan Coordinator