Licensed Paralegal - Workers' Compensation

Responsibilities

• Manage end-to-end Workers’ Compensation claims in Ontario
• File new claims within required provincial deadlines and maintain compliance with applicable legislation.
• Review and assess entitlement decisions; challenge or appeal determinations when appropriate to protect employer interests.
• Collaborate with injured employees, employers, and case managers to develop safe and effective return-to-work and modified duty programs.
• Monitor case progress and maintain detailed documentation to ensure timely resolution.
• Provide strategic advice to employers on premium reduction strategies and claims cost control.
• Build strong relationships with Workers' Compensation Boards, medical providers, and internal partners to facilitate fair and efficient outcomes.

Qualifications

• Holds a LSO Paralegal License and is in good standing.
• Post-secondary education in Paralegal Studies, Insurance, Human Resources, or Occupational Health & Safety (or equivalent experience).
• 2+ years of experience managing or adjudicating workers’ compensation claims (multi-province experience preferred).
• Strong knowledge of WSIB and WCB processes and legislation.
• Excellent communication, negotiation, and analytical skills.
• Proven ability to manage deadlines and prioritize in a fast-paced environment.
• Proficiency with Microsoft Office Suite and claims management systems.

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At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.

We empower employees to grow, lead, and innovate in careers that make a real difference. If you're looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both.

With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com

Why Crawford?

Our total rewards package is designed to support your well-being, recognize your contributions, and help you keep growing. In addition to competitive compensation, we offer:

• Performance-based pay and incentive plans that recognize excellence.
• Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
• Benefits that support your financial, physical, and mental well-being.
• Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
• Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
• Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
• Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
• A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.