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Hopesglobalgetaways

Leisure Support Consultant

Posted 4 days ago
0-2 years experience
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AI Summary

The Leisure Support Consultant assists clients by researching destinations, comparing vacation packages, and arranging travel services such as accommodations and excursions. They are responsible for managing booking details, maintaining accurate itineraries, and providing attentive support throughout the client's planning experience.

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

Do you have a talent for staying organized, communicating with others, and finding solutions that make planning easier?

We are looking for reliable, service-minded individuals interested in helping travelers coordinate vacations while developing skills in the leisure travel industry.

As a Leisure Support Consultant, you will assist clients with researching destinations, reviewing vacation packages, and arranging travel services. Your focus will be on providing helpful information, managing important details, and ensuring clients receive attentive assistance throughout their planning experience.

You may work with all-inclusive resorts, cruises, family holidays, romantic retreats, luxury escapes, group vacations, and international travel.

What You'll Be Doing

  • Review incoming vacation requests and identify each client's priorities
  • Gather information about preferred travel dates, destinations, budgets, and special needs
  • Investigate suitable accommodations, cruise itineraries, and leisure packages
  • Research transportation, excursions, guided tours, and destination activities
  • Compare supplier offerings, promotional rates, and available amenities
  • Organize vacation selections and communicate relevant options to clients
  • Explain package inclusions, reservation conditions, and payment requirements
  • Assist with coordinating approved bookings through authorized supplier systems
  • Verify reservation information and review traveler details for accuracy
  • Prepare and maintain itineraries, confirmations, and client documentation
  • Monitor booking deadlines, pending items, and payment schedules
  • Respond to routine inquiries and provide assistance with pre-travel preparations

Qualifications & Skills

  • Strong customer service mindset and professional communication
  • Ability to research information and identify practical solutions
  • Excellent organization and attention to detail
  • Comfortable managing multiple requests and responsibilities
  • Dependable, adaptable, and able to work independently
  • Willingness to learn travel products and reservation procedures
  • Familiarity with computers, email, and online applications
  • Reliable internet access and a compatible computer or device
  • Must be at least 18 years old
  • Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or other qualifying countries

Training & Development

  • Destination research and vacation planning methods
  • Resort, cruise, and leisure travel product education
  • Supplier booking systems and reservation processes
  • Client consultations and travel recommendations
  • Reservation documentation and booking accuracy
  • Customer service and client follow-up practices
  • Opportunities for industry certifications
  • Continued supplier education and professional mentorship

Opportunity Details

  • Fully remote with flexible scheduling
  • Part-time or full-time participation
  • Independent-contractor, commission-based business opportunity
  • No guaranteed hourly wage or salary
  • No previous travel industry experience required
  • Access to professional training and supplier resources
  • Travel-related discounts and supplier benefits where applicable
  • Opportunities to strengthen customer service, planning, and organizational skills

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