Leisure Support Advisor

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are seeking organized, personable individuals interested in helping clients create enjoyable vacation experiences. As a Leisure Support Advisor, you will provide assistance with destination research, vacation selections, and coordinating travel-related services.

This flexible remote opportunity allows you to work with various vacation experiences, including luxury resorts, all-inclusive escapes, cruises, family holidays, romantic getaways, group vacations, and international adventures.

No previous travel industry background is required. Training, professional guidance, and educational resources are available to support your development.

Key Responsibilities

• Consult with clients to understand vacation interests, preferred dates, and spending preferences
• Identify destinations and leisure experiences that match client requests
• Research accommodations, cruise itineraries, vacation packages, and activities
• Review supplier availability and compare suitable vacation choices
• Present recommendations and clarify package features and reservation terms
• Assist with arranging selected services through approved booking platforms
• Verify reservation information and traveler details for completeness
• Organize client profiles, booking confirmations, and itinerary documents
• Monitor upcoming payments and important reservation requirements
• Provide updates and answer routine vacation-related questions
• Follow up with clients regarding pending decisions and trip preparations
• Remain informed about supplier promotions and destination developments

Qualifications

• Friendly, professional approach to client assistance
• Effective communication and interpersonal skills
• Strong organization and careful attention to accuracy
• Comfortable conducting online research and evaluating available services
• Ability to manage responsibilities and maintain deadlines
• Dependable, self-motivated, and capable of independent work
• Familiarity with computers, email, and web-based applications
• Willingness to learn supplier systems and reservation technology
• Reliable internet connection and compatible device
• Must be at least 18 years of age
• Must reside in the US, UK, Mexico, Spain, Australia, or another qualifying region

Training & Development

• Client needs assessment and vacation consultations
• Destination research and leisure product education
• Resort, cruise, and vacation package knowledge
• Supplier booking tools and reservation procedures
• Booking accuracy and documentation management
• Customer communication and client follow-up
• Professional certification opportunities
• Continued industry education and mentorship

Opportunity Highlights

• 100% remote opportunity
• Flexible part-time or full-time scheduling
• No prior travel experience necessary
• Beginner-friendly training and ongoing learning resources
• Access to established supplier platforms and professional tools
• Travel-related discounts and industry perks where applicable
• Opportunities to strengthen customer service, sales, and organizational skills
• Continued professional growth and development opportunities