Learning Resources Vendor Associate

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact — from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

As the Learning Resources Vendor Associate you will support and manage third-party and digital learning resources that support academic programs.

What you'll do:

You will be an important liaison between faculty, internal academic partners, vendors, and the online bookstore. You'll ensure learning resources are accurate, accessible, scalable, cost-effective, and aligned with curriculum and institutional goals. You will blend operational execution, vendor relationship management, data analysis, and collaboration to enhance the student and faculty experience across online learning environments. You'll report to the Director of Learning Resources.

This is a remote position.

What we're looking for:

• Years of experience: One year of experience for the learning resource bookstore operations and service support team; three years' experience for learning resource vendor management and program development team.

• Degree(s): Bachelor's degree in education, instructional design, educational technology, or related field.

• Equivalent of experience in lieu of degree acceptable: Yes

• Professional Certification(s): N/A

• Project management skills with the ability to manage multiple priorities simultaneously.

• The ability to collaborate across departments and with external partners.

• Proficiency with Microsoft Office and familiarity with learning technologies and learning management systems.

Preferred Qualifications:

• Experience working with higher education learning management systems and digital coursework platforms.

• Knowledge of accessibility standards (e.g., ADA, WCAG) and digital equity principles.

• Experience analyzing adoption, usage, or engagement data to inform decision-making.

• Exposure to digital transformation projects, catalog optimization, or large-scale academic resource projects.

#LI-Remote

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

If you have a disability and require a reasonable accommodation to fully engage in any part of the application or hiring process, please complete the Accommodation Request form or contact us at 603-626-9447. A member from the Employee Accommodation Support Center will be in contact with you within two business days to discuss your request.

Compensation

Exceptional benefits (because you’re exceptional)

You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources