Learning & Performance Coord I
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AI Summary
Manage essential administrative tasks for the Learning & Performance department, including training enrollment and schedule updates. Coordinate logistics such as hotel accommodations and process professional development certifications for bonus payouts.
This position is responsible for managing the essential tasks for the Learning & Performance department of MidFirst Bank. The ideal candidate should excel in multi-tasking, possess strong communication skills, prioritize customer service, and demonstrate a commitment to excellence.
Responsibilities, for this position, include but are not limited to:
- Facilitate the enrollment process for new hires, professional development, annual training, and any other required training
- Oversee the team mailbox to ensure adherence to SLAs and timely filing of emails
- Update shared calendars and learning management system with classroom schedule changes to reflect the new schedule
- Arrange hotel accommodations for employees who are travelling to the training center
- Communicate reminders for classroom training attendance
- Process professional development certification completions for bonus payouts
- Curate course content and learning assets
Position Requirements
- High School diploma
- Proficiency in Microsoft Office tools
- Strong prioritization and task management skills
- Cross-functional team collaboration
- Experience working in virtual teams and remote environments
- Excellent communication skills (both written and verbal)
- Previous experience working within a training environment
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