Learning Coordinator

Job Description – Campaign Management Administrator

About the Role

As a Campaign Management Administrator, you will be responsible for the implementation and end-to-end operational management of campaigns/assignments within the My Learning World platform in Siemens.

This role requires a high degree of ownership, independent working style, and accountability, as you will manage campaigns across their full lifecycle with limited supervision.

Campaigns are structured rollouts of digital learning content targeted at specific audiences – ranging from individual departments to enterprise-wide initiatives. These campaigns can be mandatory or optional and play a critical role in ensuring compliance, capability building, and engagement across the organization.

Key Responsibilities

• Configure, implement, and manage campaigns within the My Learning World system
• Perform plausibility and technical checks to ensure campaigns are correctly set up and fully functional
• Act as a professional partner to stakeholders, advising on optimal campaign setup and configuration
• Ensure full compliance with Siemens policies, governance, and regulatory requirements related to campaign management
• Manage both mandatory and optional campaigns, ensuring accurate and compliant configuration
• Take full ownership of assigned campaigns, working independently and ensuring high quality delivery throughout the entire lifecycle
• Helpdesk support regarding worked on campaigns

Campaign Execution & Support

• Provide ongoing support during the entire campaign lifecycle (from implementation to completion, campaigns may run up to 12 months)
• Operate campaigns in a self-reliant manner, proactively identifying risks and taking corrective actions when needed
• Monitor campaigns on a daily basis to ensure smooth operation and identify potential issues early
• Handle and respond to user inquiries related to active campaigns
• Collaborate closely with First-Level Support (My Learning World) to resolve user and system-related issues
• Take ownership of issue tracking and ensure timely resolution in case of system or campaign-related problems

Reporting & Stakeholder Management

• Deliver regular reporting to stakeholders on campaign progress and performance
• Act as a key point of contact for stakeholder questions throughout the campaign lifecycle
• Provide insights and ensure transparency regarding campaign status and outcomes
• Independently manage stakeholder expectations and ensure reliable communication at all times
• Problem solving and ability to identify root causes in collaboration with the Technical team

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.