Lead Patient Operations Specialist (Practice Administrator Track)

Key Intangible Characteristics of the Ideal Candidate: 

Called: A passion for our mission and a sense that this role and company are a strong fit for the blessings of your  gifts, talents, passions, and experiences.. Must be mission-motivated with a resolve to overcome obstacles, anchored in a sense of purpose in this work.

Servant Leadership: Nobody is above any task, and we are all here to serve others. Every customer—internal or external—needs help, and the most powerful way to lead will be to serve.

Learning and Adaptive: As a startup with a big mission,  new systems, technology, and situational adaptability are expected. This person must have an appetite for learning and skill improvement.

Grit, Resourcefulness & Entrepreneurial Spirit: Not everything will have a pre-planned solution. This person will have to be resourceful in figuring things out, resist feeling overwhelmed, and be willing to roll up their sleeves to make things happen. This person will have to have an open mind and good resolve, whether it’s looping in other people, finding answers online, or seeking best practices.

Organizational Skills: Being or becoming a constant organizational force. It will require a capacity for being open to change, discerning better processes, and prioritizing for improved outcomes.

Chemistry Fit: We have a unique and fun culture—we laugh, press in, work hard, and jump in to figure things out. Fitting into the team chemistry is essential.

High Character: We operate with a high trust culture. Personal values must fuel our work. Integrity, honesty, compassion, reconciliation, and diligence are all things this person must possess to flourish.

Energy & Enthusiasm: This person must bring joy and passion for work to the job. Encouraging and spurring on others on the mission while being self-motivated and positive is essential.

Multitasking: This is not a steady-state or static environment. Workflow will cycle, and interruptions are normal, so this person must be able to juggle and adjust on the fly.

Project Management: While multitasking, this person must be able to keep an eye on deadlines and critical dependencies, working to preserve them or source support proactively.