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Honeywell

Lead Field Service Technician

Posted a month ago
2-5 years experience
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AI Summary

The Lead Field Service Technician is responsible for evaluating, testing, and maintaining complex combustion systems and equipment at various customer locations. This role involves identifying technical issues, providing exceptional customer service, and ensuring the effective resolution of service requests.

As a Lead Field Service Technician here at Honeywell, you will play a critical role in delivering high-quality service and support to our customers by evaluating, testing, and maintaining complex combustion systems and equipment. You will utilize your technical expertise to identify issues and provide exceptional customer service in the field.

You will report directly to our Field Service Manager and you will work out of our Cleveland, Ohio location on a Remote  work schedule.

As the Lead Field Service Technician,  you will impact customer satisfaction and operational efficiency by ensuring timely and effective resolution of service requests, supporting continuous improvement initiatives, and maintaining strong relationships with customers and internal teams.  You’ll work remotely for our Honeywell facility at various customer locations.  Travel is a must, expect 70%  to 80% travel requirements.

 


Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

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