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MyTalent.io

Kundensupport Tictoc Agentur ca 10 Std. pro Woche

Posted an hour ago
Worldwide
0-2 years experience
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AI Summary

The agent will serve as the primary point of contact for creators via WhatsApp and email, managing and resolving support inquiries. Additionally, the role involves documenting cases and creating reports or presentations as needed.

This is a remote position.

Branche:
--> Dienstleistung

Unternehmensgröße

Stellenanforderungen

Geplante Tätigkeitsumfang:
10 Stunden pro Woche,

Erforderliche Sprachkenntnisse:
Deutsch

Tätigkeitsschwerpunkte:
Administratives, Kundensupport, Virtuelle Assistenz

Stellenbeschreibung:
Deine Aufgaben

täglich 1-2 Stunden

1000 creator auf Tictoc

Erste Anlaufstelle für Fragen unserer Creator (WhatsApp, Mail, Gruppenchats)
Anfragen beantworten, einordnen und bei Bedarf an die nächste Stelle weitergeben
Selbstständiges Lösen von komplexeren Supportanfragen
Offene Fälle sauber dokumentieren, damit nichts liegen bleibt
ggf. Erstellen von Präsentationen & Reports



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