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MyTalent.io

Kundenbetreuung und Administration

Posted 5 days ago
Worldwide
0-2 years experience
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AI Summary

The role involves supporting companies through state-funded courses and managing the entire grant application process. Responsibilities include lead tracking, community management, and maintaining CRM data.

This is a remote position.

Stellenanforderungen


Geplanter Tätigkeitsumfang:
Nach Absprache

Erforderliche Sprachkenntnisse:
Deutsch C1–C2

Tätigkeitsschwerpunkte:
Kundenbetreuung, Prozessmanagement, CRM, Administration

Stellenbeschreibung:

Unterstützung bei der Betreuung von Unternehmen im Rahmen staatlich geförderter Kurse und eigenständige Begleitung durch den gesamten Förderprozess.

Aufgaben:

  • Follow-up mit Unternehmen und Nachverfolgung bestehender Leads

  • Begleitung und Unterstützung beim Förderantrag

  • Regelmäßige Kommunikation und Nachfassen bei offenen Aufgaben

  • Community Management und zentrale Ansprechperson für Unternehmen

  • Kontinuierliche Pflege und Aktualisierung des CRM

  • Strukturierte Dokumentation und Überwachung der Prozessschritte

  • Optional: Podcast-Schnitt bei entsprechender Kapazität



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