Kong / API Gateway Surge Engineer

Overview

Acuity, Inc. seeks a Kong / API Gateway Surge Engineer to support authorized, time-bounded implementation, migration, automation, validation, integration, troubleshooting, and stabilization activities for a large federal Enterprise API Gateway environment. This role provides product-specific surge support for Kong and comparable enterprise API gateway capabilities when additional capacity is needed to support approved target-platform objectives. 

The Kong / API Gateway Surge Engineer helps accelerate approved gateway implementation, migration waves, developer portal configuration, CI/CD/GitOps touchpoints, observability integration, defect resolution, and knowledge transfer. This role works within approved architecture, security, infrastructure, CI/CD, observability, and release processes to deliver documented, validated, and accepted surge outcomes.

Why Acuity?

Responsibilities

• Implement, configure, integrate, validate, troubleshoot, and document Kong or comparable enterprise API gateway capabilities for approved surge activities 
• Configure gateway services, routes, consumers, plugins, policies, certificates, authentication, authorization, rate limiting, logging, telemetry, and environment promotion patterns 
• Support developer portal configuration, API catalog capabilities, API documentation workflows, access request patterns, and self-service onboarding enablement 
• Support accelerated API migration wave preparation, gateway configuration, validation evidence, defect resolution, rollback readiness, and dual-run troubleshooting 
• Develop and validate EAG-side CI/CD, GitOps, configuration-as-code, and automation touchpoints within approved pipeline and release processes 
• Integrate gateway capabilities with approved identity, network, monitoring, logging, incident-management, change-management, and observability processes 
• Support AppDynamics, ELK, OpenTelemetry planning, dashboard inputs, log flow validation, telemetry checks, and operational visibility for surge activities 
• Troubleshoot surge-related issues involving gateway configuration, plugins, policies, routing, certificates, connectivity, identity integration, telemetry, and migration defects 
• Provide technical office hours, knowledge transfer, configuration documentation, surge status inputs, validation evidence, and completion artifacts 

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent relevant experience 
• 5+ years of experience supporting enterprise API gateway implementation, configuration, automation, migration, integration, or production-readiness activities 
• Hands-on experience with Kong, Kong Gateway Enterprise, Kong Konnect, or comparable enterprise API gateway products 
• Experience configuring gateway services, routes, consumers, plugins, policies, certificates, authentication, authorization, rate limiting, logging, telemetry, and environment promotion patterns 
• Experience supporting developer portal configuration, API catalog capabilities, API documentation, access request workflows, or self-service onboarding enablement 
• Experience supporting API migration waves, dual-run operations, validation evidence, defect resolution, rollback readiness, and cutover support 
• Experience developing or integrating CI/CD, GitOps, configuration-as-code, reusable automation, or gateway deployment-support artifacts 
• Experience with observability integration, including AppDynamics, ELK, OpenTelemetry, dashboards, log flows, telemetry validation, or comparable monitoring tools 
• Experience troubleshooting gateway implementation, migration, plugin, policy, routing, certificate, identity, connectivity, or telemetry issues 
• Strong written communication skills for surge documentation, configuration evidence, runbooks, status inputs, validation materials, and knowledge transfer 

Clearance Requirement 

• Must be a U.S. Citizen with the ability to obtain and maintain U.S. federal suitability 

About Acuity

At Acuity, your work matters—and so does your experience. We’re a management and technology consulting firm supporting critical federal missions, where you’ll have the opportunity to solve meaningful challenges, work alongside high-performing teams, and make a real impact from day one.

Why You’ll Love Working Here:

Grow Your Career, Your WayWe invest in you with personalized development plans, mentorship, and up to $3,000 annually for training and certifications and up to $3,000 for degree seeking programs—so you can keep building the career you want.

Be Part of Something InnovativeYou’ll work on cutting-edge solutions that support important government missions, in an environment that encourages new ideas and continuous improvement.

Thrive in a People-First CultureCollaboration, respect, and support aren’t just values—they’re how we operate. Your voice is heard, your contributions are recognized, and your success is shared.

Feel Valued and RewardedWe offer competitive compensation, comprehensive benefits, and a strong focus on work-life balance so you can perform at your best—at work and at home.

Join an Award-Winning TeamOur employees consistently rank us among the best—earning honors like Best Places to Work (Washington Business Journal, 9+ years) and Top Workplaces (The Washington Post, 2022–2025).

Bring Your Whole Self to WorkWe’re committed to building a diverse, inclusive environment where everyone feels respected, supported, and empowered to succeed.

Make Your Impact

Join Acuity and be part of a team where your ideas are valued, your growth is supported, and your work drives meaningful outcomes.

Learn more: www.myacuity.com

Acuity is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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