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You will assist Dutch-speaking customers via telephone with inquiries regarding products and services. Your role involves active listening, providing solutions, and acting as a commercial point of contact to prevent cancellations.
Jouw nieuwe uitdaging als Klantenservice Medewerker bij VodafoneZiggo.
Locatie: 100% Home Office/ Remote vanuit Spanje
Salaris: €1900 per maand + aantrekkelijke bonusregeling
Uren: Vanaf 20 uur per week (flexibele uren)
Werk jij graag vanuit je casa Española en ben je een ervaren Klantenservice Medewerker? Dan zoeken wij jou als Nederlandstalige Klantenservice Medewerker voor onze klantenservice bij VodafoneZiggo!
Wat ga je doen?
Je helpt Nederlandse klanten telefonisch met vragen over producten en diensten. Als Klantenservice Medewerker luister je actief, denk je mee en bied je passende oplossingen. Of het nu gaat om nieuwe producten, voordeligere pakketten of het voorkomen van opzeggingen: jij bent het commerciële aanspreekpunt in onze klantenservice.
Wie ben jij?
Woonachtig in Spanje en vloeiend Nederlands spreken
Minimaal 2 avonden per week beschikbaar
Stabiele internetverbinding via ethernetkabel
Affiniteit met telefonie, internet en tv
Basiskennis MS Office
Wat bieden wij?
€1900 per maand + bonus vanaf dag 1
Flexibele werktijden tussen 08:00-20:00
Parttime mogelijk vanaf 20 uur
23 vakantiedagen (fulltime)
Collectieve zorgverzekering
100% Home Office vanuit Spanje
Online training en een gezellig klantenservice-team
Interesse?
Solliciteer direct en start jouw carrière als klantenservice Medewerker vanuit Spanje met flexibel thuiswerken!
#100%HomeOffice #Remote #KlantenserviceMedewerker #CustomerService #Dutch #Remoto #Teletrabajo #AgenteTelefónico #AtenciónAlCliente #Klantenservice #Nederlands
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
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