Key Account Manager (based in Guatemala)

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 

More about the role

We’re looking for a Key Account Manager to join our Commercial Team, remote based in Gautemala.

This KAM manages strategic relationships with key accounts to maximize opportunities in the lighting projects business to drive profitable growth and customer satisfaction.

Key Areas of Responsibility

• Delivers sales targets, revenue growth, and profitability objectives within the assigned territory.
• Builds and nurtures strong, multi-level relationships with key accounts and stakeholders (installers, contractors, specifiers, consultants) to influence product selection and secure specifications and to create pull for Signify’s innovations.
• Manages complex interactions across the customer ecosystem, including partners, alliances, and specifiers, ensuring alignment and collaboration across all phases of project development and delivery.
• Has an in-depth understanding of the market and defines an account strategy that drives profitable high growth opportunities for Signify as well as operationally managing the execution.
• Leads commercial discussions and negotiates contracts to maximize profitability and strengthen customer partnerships.

Critical Experiences

• Bachelor's or Master's degree in Business Administration, Sales, Marketing, or a related field, providing foundational knowledge in account management and strategic planning.
• 5+ years of experience in key account management or sales within the lighting or related project ecosystem, demonstrating success in managing complex customer relationships and driving profitable growth. Experience working with specifiers, consultants, and contractors in a B2B environment (public and private sector).
• Relevant sales or project management certifications are essential to validate skills in managing projects and strategic accounts effectively.

• To be based in Guatemala.

[ Signify Caribbean is managing the posting and candidate selection for this position. To provide a local full-time employment, we partner with a global Employer of Record. Once hired, you will be employed through DEEL, to manage your local payroll, taxes, and contract according to your country’s labor laws.]

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Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 

Come join us, and together we can light up the future.