Junior SharePoint Administrator


SAIC is looking for a Junior SharePoint Administrator will assist in the day-to-day administration, maintenance, and support of the organization's Microsoft SharePoint environment. This role is ideal for a motivated individual looking to grow their skills in SharePoint administration, Microsoft 365, and enterprise collaboration platforms. The successful candidate will also possess strong customer service skills, ensuring end users receive prompt, professional, and effective support.

Key Responsibilities
•    Assist in the administration and maintenance of SharePoint Online and/or SharePoint On-Premises environments
•    Create and manage SharePoint sites, libraries, lists, and permissions
•    Troubleshoot and resolve SharePoint folder and file permission issues, including broken inheritance, incorrect access levels, and unauthorized access concerns
•    Investigate and correct permission misconfigurations at the site, library, folder, and file level
•    Provide excellent customer service when working with end users to identify and resolve access-related and general SharePoint issues in a timely and professional manner
•    Serve as a friendly and knowledgeable point of contact for SharePoint-related support requests, ensuring a positive experience for all users
•    Assist with user account management, access control, and security group assignments
•    Help monitor system performance, storage, and usage reports
•    Support the migration of content and data to SharePoint
•    Create and maintain basic documentation, guides, and training materials for end users
•    Assist in the development and implementation of SharePoint governance policies
•    Collaborate with IT team members on Microsoft 365 integrations (Teams, OneDrive, Power Automate)
•    Participate in testing updates, patches, and new features before deployment
•    Escalate complex issues to senior administrators as needed
•    Follow up with end users after issue resolution to ensure satisfaction and confirm problems have been fully addressed