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AI Summary
Support the Self-Service Product team by tracking tickets in Jira, coordinating cross-functional launches, and maintaining documentation in Confluence. The role also involves synthesizing feedback and conducting market research to assist in product prioritization.
About the Role
We are looking for a motivated and structured individual to join the Self-Service Product team as a Junior Delivery Manager. You will work directly alongside a Product Manager on a real product portfolio — this is hands-on work with real ownership from day one. The role starts as a 3-month fixed-term contract; continuation is considered individually based on results.
\nDelivery Support
- Track ticket status in Jira, flag blockers and outdated items;
- Maintain dependency notes and follow up on open action items;
- Help coordinate cross-functional launches by monitoring readiness across teams.
Communication & Meetings
- Prepare agendas and materials ahead of recurring meetings;
- Write meeting summaries and distribute action items;
- Draft weekly status updates for stakeholder channels.
Documentation
- Keep Confluence pages current — process docs, decision logs, launch notes;
- Structure notes from syncs into reusable documentation.
Research & Analysis
- Conduct ad-hoc research (competitors, market, user flows);
- Synthesize feedback into structured input for product prioritization.
Insights & Feedback Loop
- Collect and structure feedback from team syncs and stakeholder discussions;
- Identify recurring themes and prepare input for product backlog and prioritization;
- Help track delivery metrics and flag friction points across the product workflow.
- Fluent English;
- Structured thinking and attention to detail;
- Ability to manage your own tasks independently.
- Familiarity with Jira and Confluence;
- Interest in gaming, digital products, or B2B SaaS;
- Any prior experience in coordination, support, or student project lead roles.
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