Jira Engineer(Senior) | Offshore

Jira Engineer

• Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows
• Translate business and user requirements into effective system configurations, automations, and dashboards
• Ability to work with HR, Finance and other support functions to develop and deploy suitable ticketing solutions for their functional areas.
• Lead the design for integrations and APIs to/from existing HR, Finance and other support applications.
• Develop and maintain comprehensive system architecture documentation, blueprints, and standards
• Partner with product owners, project managers, and technical leads to gather and refine system requirements.
• Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks
• Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders.
• Work on an international team in different timezones and often competing priorities.
• Work in an iterative way with the business stakeholders to agree, develop and document solutions.
• Act as a trusted advisor on platform strategy and continuous improvement initiatives.

Jira Engineer Key Skills

• Jira Service management, Jira Admin (cloud/data), Confluence admi
• Workflow design & optimization
• Automation rules
• Dashboards & reporting
• Understanding of REST API’s & integrations
• Scripting 
• Design scalable solutions
• Build ticketing solutions across multiple teams/functions
• Integrate Jira with SAP API configuration
• Data migration – import/export
• Requirement gathering/ stakeholder workshop experience
• Management of change, release & environment
• Dashboard development, SLA, KPI reporting 
• Problem solving ability
• Explaining technical concepts to non technical users