Japanese-speaking community manager

We are looking for a passionate and proactive Community Manager to lead and grow our Japanese-speaking community. You will be the bridge between our product team and the community, ensuring our users are engaged, heard, and supported. This is a unique opportunity to shape a growing community in a fast-paced, international environment.

Job Responsibilities

• Community Building: Form and develop a thriving Japanese-speaking community.

• Outreach & Engagement: Attract new members and ensure an inclusive, vibrant atmosphere.

• Event Participation: Attend offline events and engage with community members face-to-face.

• Channel Management: Moderate and manage existing Discord channel.

• User Support: Actively interact in chats, help onboard new members, and provide friendly support.

• Feedback Loop: Gather and share user feedback to improve our platform’s functionality.

• Conflict Management: Prevent and resolve community conflicts with professionalism.

• Analytics & Activities: Monitor community metrics and conduct engagement activities to foster participation.

You’ll thrive here if you have

• Japanese language proficiency at a native level

• 1+ year of experience as a Community Manager, Content Manager, or Social Media Manager in an online project.

• English proficiency at B2 level or higher—our internal team communicates primarily in English.

• Proficient in or familiar with Discord—a major plus!

• Highly literate, attentive, and empathetic with a keen eye for community sentiment.

• Self-driven and proactive — you take ownership and don’t wait to be told what to do.

• Excellent communicator — diplomatic, open-minded, and emotionally intelligent.

• Skilled in conflict resolution and creating an environment of psychological safety.

Conditions:

We know that great talent deserves great conditions, so here's what you can expect when joining us:

• Full remote work.

• Competitive compensation with a service contract.

• Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.

• An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most.

• Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.

• Career growth in a fast-scaling project with opportunities to influence technical decisions.

• A culture of recognition: our peer reward program celebrates contributions from across the team.

Interview steps:

• HR interview

• Interview with the manager

• Test assignment

• vacancy_type: Community & Supervision
• Experience shown on site: 1+ year of experience