ITGBL Coordinator
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AI Summary
The ITGBL Coordinator manages end-to-end logistics for household goods shipments, including coordinating transportation, storage, and delivery. They serve as the primary point of contact for customers and ensure all shipment documentation and regulatory compliance requirements are met.
Dewitt Move Worldwide seeks to hire an experienced logistics professional, with excellent customer service skills, to assist our Government Logistics Department with GSA agencies moving household goods and personal effects around the world. We are a family-owned, essential business, looking for an excellent logistics specialist, to join our growing team in San Diego!
Hours: Monday-Friday 8am-5pm or Monday – Friday 7am – 4pm
Remote Position
Duties and Responsibilities:
- Assigns approved origin agents to pack shipments in mainland USA or around the world
- Coordinate door to door logistics for household goods shipments, including pickup, packing, transportation (ocean & air freight), storage, and delivery.
- Act as the main point of contact for customers, providing updates and addressing questions or concerns throughout the move process
- Books air & ocean transportation using cost analysis
- Prepare, review, and maintain shipment documentation (estimates, inventories, ocean bills of lading, AWBs, delivery receipts, etc.)
- Monitor shipment progress and proactively resolve delays, damages, or service issues
- Ensure compliance with company policies, safety standards, and applicable transportation regulations
- Track shipment costs
- Performs other related duties as assigned.
Qualifications:
- Two (2) years’+ of experience in logistics, transportation, moving services, or relocation coordination preferred
- Must have ITGBL experience
- Strong verbal and written communication
- Working in a networked environment using Windows and/or Windows like interface using Microsoft Office suite such as Word, Excel, PowerPoint and Outlook at a proficient level
- High school diploma or equivalent
Work Environment:
- Office-based with frequent communication via phone and email
- May require flexibility to support moves across multiple time zones
Pay:
- $55k - $65k depending on experience
Benefits:
- Medical and Dental Insurance -
- Vision
- 401(k) with Match
- Paid Time Off
- 11 Paid Federal Holidays
- Monthly Team Celebrations
- Flexible Spending Accounts (FSA) and Supplemental Benefits
- Employee Assistance Program (EAP)
- Yearly performance reviews
Equal Opportunity Employer: Women/Veterans/Minorities/Disabled
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