IT Security Operations Manager

Easterseals Southern California transforms lives every day. For over a century, Easterseals has championed inclusion and independence—delivering essential services like early childhood programs, autism services, employment and independent living support to more than 29,000 people each year. Through advocacy and education, we break barriers and create opportunities for the one-in-four Americans with disabilities. 

The IT Security Operations Manager leads the organization’s security operations to protect the confidentiality, integrity, and availability of information systems. This role oversees security monitoring, incident response, vulnerability management, and operational security processes, ensuring alignment with business goals and regulatory requirements. The position includes team leadership with some hands-on technical involvement and requires occasional after-hours support for critical incidents. The role also supports a high-quality, person-centered environment aligned with ESSC’s mission and values.

Starting Salary Range: $110k - $145k / yr.

OVERVIEW OF POSITION:

ESSENTIAL FUNCTIONS:

• Oversees the Security Operations Center (SOC) and ensure effective monitoring and response to threats.
• Manages incident detection, triage, investigation, and remediation processes.
• Implements and maintains security tools such as SIEM, EDR, IDS/IPS, vulnerability management and threat intelligence platforms.
• Provides limited hands‑on technical support for security tooling as needed, including configuration changes, tuning, and validation during incidents, escalations, or major initiatives.
• Performs targeted configuration and troubleshooting of security platforms (e.g., SIEM, EDR, SOAR, vulnerability management tools) to support operational continuity and team effectiveness.
• Serves as an escalation point for complex technical issues where managerial oversight and practical technical expertise are required.
• Serves as an escalation point for complex technical issues where managerial oversight and practical technical expertise are required.
• Conducts regular security assessments and audits to identify and mitigate risks.
• Develops and maintains security policies, standards, and procedures.
• Leads major incident response efforts and coordinate with internal and external stakeholders.
• Develops and maintain incident response plans and playbooks.
• Conducts post-incident reviews and implement lessons learned.
• Monitors emerging threats and trends to enhance security posture.
• Drives automation and process improvements within security operations.
• Manages vendor relationships and evaluate new security technologies.
• Manages the security operations team including schedules, workloads and performance management.
• Performs other duties as assigned.

EDUCATION:

• Bachelor’s degree in Computer Science, Information Security, or related field preferred.

EXPERIENCE:

• CISSP, CISM, or equivalent security certifications.
• Proven experience managing SOC operations and incident response.
• 6-8 years' experience in IT/IT Security.
• 2-3 years' experience in security leadership.

KNOWLEDGE, SKILLS, ABILITIES:

• Strong knowledge of security frameworks (NIST, ISO, MITRE ATTACK).
• Excellent leadership, communication, and stakeholder management skills.
• Ability to work under pressure and manage multiple priorities.
• Skilled in SIEM, Vulnerability Management, SOAR, EDR technologies as well as the vendors that provide them.
• Strategic thinking and decision-making.
• Strong analytical and problem-solving skills.
• Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals of Southern California and/or program requirements.
• Must pass all drug testing required by ESSC.
• This role requires availability outside of standard business hours, including evenings, weekends, or holidays, to support security incidents, emergency response activities, or critical operational events. Off‑hours engagement is expected to be infrequent but mandatory when business risk or system integrity requires immediate leadership involvement.

PHYSICAL REQUIREMENTS IN ACCORDANCE WITH ADA:

• Carrying/Lifting:

Occasional / 0 to 30lbs.

• Standing:

Occasional / Up to 3 hours a day.

• Sitting:

Constant / Up to 8 hours a day.

• Walking:

Occasional / Up to 3 hours a day.

• Travel:

This is a remote position but will require occasional travel.

• Repetitive Motion/Activity:

Keyboard activity, telephone use, writing.

• Visual Acuity:

Views monitors/printed materials.

• Environmental Exposure:

·Standard office environment.