The IT Project Manager oversees the technical delivery of client implementations, managing project plans, resources, and schedules from kickoff to go-live. They serve as the primary technical contact for clients while ensuring compliance with data-handling policies and providing transparent status updates to executive leadership.
About the role
The IT Project Manager owns the technical delivery of client implementations, from data onboarding and integration through validation and go-live. You will develop detailed project plans, define scope, set milestones, allocate resources, and manage schedules to ensure timely delivery across varying project types ranging from 1 week to 6 months.
You will keep plans current in Smartsheet and Jira and give executive leadership a transparent view of status, risk, and decisions needed.
Key responsibilities
Project delivery
In collaboration with the Sales team complete the sales hand-off to implementation ensuring scope and deliverables are understood prior to drafting plans and securing technical resources.
Plan and run 4–8 concurrent client implementations, from kickoff through go-live and hand-off to Client Success.
Build and maintain project plans, timelines, and dependencies in Smartsheet; keep Jira epics and tasks in sync with the plan.
Lead client meetings, business reviews, and requirement discussions ensuring alignment of the client expectations are understood and can be met by our technical and business subject matter experts.
Lead technical workstreams: data intake and file specifications, SFTP/API integrations, data quality validation, environment setup, and user access.
Manage scope, change requests, and the RAID log (risks, assumptions, issues, decisions); escalate early with options, not just problems.
Other duties as outlined by Sr. Implementation Director
Stakeholder and client management
Run internal and client status meetings, with agendas, notes, and action items sent within 24 hours.
Serve as the day-to-day technical contact for client IT, data, and security teams.
Prepare concise status reports and dashboards for executive leadership.
Compliance and quality
Ensure every project follows HIPAA, HITRUST, and Prealize data-handling policies, including the minimum-necessary standard for PHI.
Coordinate security questionnaires, BAAs, and data-sharing approvals with Security and Legal.
Process improvement
Refine implementation templates, playbooks, and Smartsheet–Jira workflows.
Capture lessons learned at close-out and feed them into the next project.
Required qualifications
Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience.
5+ years managing IT or software implementation projects, with at least 2 years in healthcare, health tech, or payer/provider settings.
Working knowledge of healthcare data: claims, eligibility, EHR/clinical data, and common file formats and transfer methods (flat files, SFTP, APIs).
Hands-on experience with HIPAA-regulated data and security reviews.
Proficiency in Smartsheet (or MS Project) and Jira; comfort with both waterfall and agile delivery.
Clear written and verbal communication, including presenting status and trade-offs to executives and clients.
Proven ability to run several projects at once without dropping details.
Preferred qualifications
PMP certification preferred; PMI-ACP or Certified ScrumMaster a plus.
Experience implementing predictive analytics, population health, or risk-stratification products.
Familiarity with cloud data platforms (AWS, Snowflake, or similar) and SQL basics for data validation.
Experience with Smartsheet–Jira integrations and building Smartsheet dashboards.
Background supporting multi-tenant or channel-partner programs (e.g., PEOs, TPAs).
Prealize Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
·
Marketing Manager
★★★★★
Verified
