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DATAGROUP Operations GmbH

IT Network Specialist (all genders)

Posted an hour ago
2-5 years experience
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AI Summary

You will plan, implement, and support modern IT network infrastructures with a primary focus on firewall management. Additionally, you will provide 2nd and 3rd level support, troubleshoot network faults, and maintain comprehensive service documentation.

Key Responsibilities

💼 Your mission – or, in other words: your tasks

  • You plan and implement modern technologies in the network area.
  • Professional support of IT networks with a focus on firewalls is also one of your tasks.
  • You are also the contact person in 2nd & 3rd level support for questions in the network area.
  • Troubleshooting and the elimination of faults in the network environment is also in your hands.
  • Error analysis, root cause analysis and developing strategies for service improvement are also part of your day-to-day activities.
  • You document the service architecture of various network environments.
  • You create and maintain the (customer-specific) service and operating documentation (operating manual; linking in the CMDB).
Skills

🧠 What you bring to the table – besides the desire to make a difference

  • You already gained several years of professional experience in the professional support of IT networks, in particular with a focus on firewalls.
  • You have very good knowledge of firewalls with appropriate certification (Fortinet FCP or FCSS). Desirable manufacturers Fortinet, Forcepoint, PaloAlto and Sophos.
  • Ideally, you also have basic knowledge of Meraki and HPE network products.
  • You have good knowledge of proxies, web application firewalls, IDS/IPS systems and firewall log analyzers.
  • For automation, you have knowledge of Ansible, Python and the use of APIs on network components.
  • You have experience with network management tools such as Nagios, Zabbix, HP IMC and Network Nodemanager.
  • You are motivated to learn new things and familiarize yourself with new topics.
  • You are familiar with ITIL and ISO 20000.
  • You speak business fluent English - both written and spoken / German language skills are desirable.
What we offer
  • We bring you on board, individually and with a personal mentor at your side.
  • Your job with us is challenging, varied and independent, but never boring.
  • We have flat hierarchies, a strong feedback culture and regular performance reviews.
  • Do you have important private appointments? - No problem! Flexible working hours and the option to work remotely give you maximum flexibility.
  • But would you prefer to work with like-minded people in the office? Height-adjustable desks, at least 2 monitors per workstation, space to meet, but also to retreat, are just some of the features of our state-of-the-art offices.
  • We celebrate together and do sport together. Whether as a hobby or when taking part in amateur races - we are happy to sponsor you and your colleagues to take part in sporting events! You can get the necessary equipment for this in our company's own DATAGROUP store!
  • We have also special leave days
  • Company health insurance

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