Investigator Payments Coordinator

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are currently seeking an Investigator Payments Coordinator to join our diverse and dynamic team. As an Investigator Payments Coordinator at ICON, you will play a key role in managing and processing payments to clinical trial investigators, ensuring accuracy and timeliness in financial transactions. You will collaborate with internal teams and external partners to support the financial aspects of clinical trials, contributing to smooth operations and effective investigator engagement.

What You Will Be Doing:

• Coordinating the processing of investigator payments, including reviewing invoices, verifying accuracy, and ensuring compliance with contractual agreements and company policies.
• Working closely with clinical and finance teams to resolve payment-related queries and discrepancies in a timely manner.
• Maintaining accurate financial records and documentation for audit purposes and providing regular updates on payment status.
• Supporting the development and implementation of streamlined payment processes to enhance efficiency and investigator satisfaction.
• Communicating with investigators and sites to provide guidance on payment procedures and addressing any concerns or issues they may have.

Your Profile:

• Bachelor’s degree in finance, accounting, business administration, or a related field.
• 2+ years of experience in financial coordination, payments processing, or a related role, preferably within the clinical research or healthcare sectors.
• Strong attention to detail and organizational skills, with the ability to manage multiple tasks and deadlines effectively.
• Excellent communication and interpersonal skills, with a customer-focused approach to stakeholder engagement.
• Proficiency in financial software and tools, as well as Microsoft Office applications, particularly Excel.

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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply