*INTERNATIONAL* Case Manager

 Posted 24 days ago
     
2-5 years experience
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AI Summary

Manage personal injury cases from intake to resolution, serving as the primary contact for clients and coordinating medical records and billing. Support attorneys with case strategy, document drafting, and communication with insurance companies and third parties.

This is a remote position.


About Us:
We partner with U.S.-based personal injury law firms to connect them with skilled international professionals for long-term, remote opportunities. One of our client firms is currently seeking a remote bilingual (English and Spanish) Case Manager to join their team. This position is open exclusively to international candidates.


Responsibilities:

Manage a caseload of personal injury matters from intake through resolution.

Serve as the primary point of contact for clients, ensuring consistent communication and updates throughout the life of the case.

Coordinate and monitor medical treatment, records requests, and billing documentation.

Work closely with attorneys to support case strategy, preparation, and progression.

Draft and review correspondence, case summaries, and other legal-related documents.

Communicate with insurance companies, medical providers, and other third parties in a professional and timely manner.

Track deadlines, follow-ups, and case milestones to ensure timely movement of all matters.

Maintain organized and up-to-date case files within the firm’s case management system.

Assist with settlement preparation, including gathering supporting documentation and resolving outstanding balances when needed.

Provide administrative support as necessary to ensure smooth case flow.

Requirements:

Must be located outside of the United States (international candidates only).

Previous experience as a case manager, legal assistant, or within a personal injury law firm required.

Strong understanding of personal injury case flow and processes.

Excellent written and verbal communication skills in English.

Must be able to speak and understand Spanish.

Highly organized with strong attention to detail.

Ability to manage multiple cases and deadlines in a fast-paced environment.

Proficiency with Microsoft Office, Google Workspace, and case management software (experience with legal software is a plus).

Reliable internet connection and ability to work remotely full-time.

Work Schedule:

Full-time position.

Must be able to work U.S. business hours (Mountain Standard Time).



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