Internal AI Builder
Please mention DailyRemote when applying
AI Summary
Help make the world more hospitable
The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences.
You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building.
If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here.
About the role
Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this:
Mews runs on systems and processes built across Finance, HR, IT, Legal, and Operations — a 1,400-person company whose internal functions are supported by tooling that has not kept pace with the scale of the business. Headcount alone cannot absorb the growing operational complexity of a pre-IPO, multi-market SaaS company. This role exists to change that.
The Internal AI Builder is a high-agency senior individual contributor who owns the design, development, and continuous improvement of AI-powered tooling and automation across internal business functions. The scope spans Finance (FP&A, accounting, procurement), HR and People Operations, IT & Security, Legal, and any internal team where automation can replace manual effort, reduce cycle time, or unlock capacity. This is a builder role with end-to-end ownership: from identifying problems with stakeholders, through shipping production solutions, to measuring and iterating on outcomes.
At IC5 level, this role operates with significant autonomy, sets technical direction for internal AI tooling across the company, and actively raises the capability of the engineers and operations staff around them.
✅ Your mission, should you choose to accept it:
- Own end-to-end delivery of AI and automation initiatives across Finance, HR, IT, Legal, and Operations, from stakeholder problem definition and scoping through production release and measurable impact, operating without dedicated product management or design support.
- Identify, prioritise, and build the highest-leverage automation opportunities across internal functions: examples include financial close automation, employee self-service workflows, IT access provisioning and offboarding pipelines, contract review assistance, and policy Q&A agents.
- Design and ship AI-powered systems that replace manual internal processes, including document processing pipelines, approval automation, data extraction and reporting, HR workflow orchestration, and compliance evidence collection for SOC2, ISO and similar frameworks.
- Engage directly with functional leaders (Finance, HR, IT, Legal) and their operational teams to identify build priorities, translate operational pain into technical scope, and maintain alignment on delivery cadence and outcome metrics.
- Build rapidly and iterate based on real feedback: prototype in days, ship to production in weeks, and establish a pattern of continuous improvement rather than polished one-time releases.
- Make pragmatic use of AI development tools, LLM APIs (Claude, OpenAI), and cloud-native integrations, solving problems at scale without reinventing infrastructure that already exists across the Microsoft 365, Workday, and Atlassian ecosystems.
- Establish reusable patterns, services, and frameworks that give internal functions self-serve automation capability and reduce future build time on adjacent problems.
- Set technical direction for internal AI tooling, make and document architecture decisions, and champion AI-native practices through code review, pairing, and direct coaching of engineers and operations staff who want to build more effectively.
- Define and communicate technical decisions in clear, non-technical terms to leadership and cross-functional stakeholders, maintaining alignment and influencing investment priorities across the business.
🤝️ You’ll be a great fit if you bring a few of the below with you:
- Seven or more years delivering production software with measurable business outcomes in a product-driven company; experience in a high-growth SaaS or scale-up environment strongly preferred.
- Demonstrated ability to operate at senior IC level without dedicated product managers or designers — independently defines scope, navigates ambiguity, makes architecture trade-offs, and owns delivery and outcomes end-to-end.
- Hands-on experience building integrations against enterprise SaaS APIs across HR, Finance, or IT platforms (Workday, Microsoft 365, Atlassian, or equivalent), including workflow automation, event-driven logic, and document processing.
- Fluency with LLM APIs and production AI workflows: demonstrated experience shipping agents, document processing pipelines, Q&A systems, or AI-assisted automation in a real operational context, not prototypes.
- Track record of leading complex, cross-functional automation initiatives with direct operational impact; prior experience working closely with Finance, HR, or IT functions is a meaningful advantage.
- Active practitioner of modern AI development tools including Claude, Lovable, Cursor, or equivalent; familiarity with agent frameworks, MCP integrations, RAG pipelines, and workflow automation tooling.
- Ability to think at systems level: understands how internal processes connect across the business, the compliance and security implications of automation in sensitive functions, and designs tooling that is robust, auditable, and safe.
- Familiarity with compliance and governance requirements (PCI DSS, SOC2, ISO27001, GDPR, or equivalent) as they apply to automated systems handling financial, HR, or identity data is a strong plus.
- Clear, direct communicator: translates operational problems into technical requirements and explains technical decisions to non-technical stakeholders and senior leadership with equal confidence.
💰 Salary range: United Kingdom: £95,000 to £150,000 per year, Netherlands: €95,000 to €140,000 per year, Spain: €75,000 to €110,000 per year, Sweden: SEK 978,000 to SEK 1,380,000 per year, Czech Republic: CZK 1,375,000 to CZK 2,000,000 per year
Pay range location A - United Kingdom
Pay range location B - Netherlands
Pay range location D - Spain
Pay range location E - Sweden
Pay range location F - Czech Republic
Pay Transparency at Mews
Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range.
This salary disclosure is provided in compliance with applicable pay transparency legislation. We are committed to equal pay practices and prohibit salary history inquiries during our recruitment process.
If the location you're applying from wasn't originally advertised for this role, salary range information is available upon request at any point during the application/interview process - your recruiter will be able to help.
What’s in it for you?
Our success is powered by our incredible people, supported by benefits that help them thrive.
Global benefits
No matter where you’re based, you’ll enjoy:
- Unlimited paid holiday (yes, really)
- Participation in our company share program
- Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
- An annual Learning budget of €300 (and more for high performers) to support your development
- Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself
- A work from anywhere policy with flexibility to work abroad for a few weeks each year
- Relocation options, available after one year
- Flexible, hybrid working options
- A home office setup budget to make your workspace your own and a monthly work-from-home allowance
- Claude tokens, so you can automate workflows and build smarter, more efficient ways of working
Local benefits
You'll receive additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks. Ask us about it during your interview process.
Life at Mews
We’re an equal opportunities employer. We value teams that reflect the diversity of the customers and communities we serve. Different perspectives make better ideas, stronger products and a more welcoming company.
We also believe transparency is important when deciding if you're the right fit. Mews is an ambitious, high-pressure environment of continuous learning and high standards. Success here requires resilience, adaptability and a willingness to solve difficult problems.
A few things that define how we work:
- High autonomy means high responsibility. People are expected to take ownership and drive outcomes. There isn’t a detailed playbook for everything, and that’s part of what makes the work challenging – and rewarding.
- Change is constant. We’re growing quickly and adapting as we scale. Teams, processes and priorities continue to evolve, and only people who stay curious and agile will thrive.
- We’re remote-first, not relationship-free. Flexibility is core to how we work, but strong relationships still matter. Our teams are global, so we need expert collaborators and communicators to help us move forward together.
- AI is an integral part of our processes. It’s not here to steal people’s jobs, but to amplify efficiency and productivity. We’re motivated to proactively use the technology to seek out better ways of working and share our findings with the rest of the company.
If there's anything we can do to support you during the application process, let us know.
We don't discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, veteran status, disability or any other protected characteristic.
One final thing: don't hold back. If you don't meet 100% of the criteria in this job description but you're certain you could make a big impact, apply. Everyone should have equal access to opportunities, and we're committed to providing an inclusive experience.
If Mews sounds like the kind of environment where you'd thrive, we'd love to hear from you.
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