Independent Insurance Services Agency | Troy, MI
Put Your Commercial Insurance Experience to Work
Are you an experienced insurance professional who takes pride in providing exceptional client service and building long-term relationships?
Independent Insurance Services Agency is looking for a licensed and experienced Insurance Client Manager with a strong background in commercial lines insurance. This is a great opportunity for someone who understands the commercial insurance process, enjoys working directly with clients, and can confidently manage accounts from day to day.
We offer a part-time, work-from-home schedule along with a supportive team environment where your experience and knowledge are valued.
What You'll Do
As an Insurance Client Manager, you'll serve as a trusted resource for existing commercial clients and help ensure their accounts are well-managed and their insurance needs are being met.
- Manage and service commercial insurance accounts.
- Market insurance policies when appropriate.
- Build and maintain strong client relationships.
- Handle policy changes, renewals, billing questions, claims support, and coverage inquiries.
- Review accounts and identify changing client needs.
- Explain coverage options and policy details clearly to clients.
- Identify opportunities for account rounding and additional coverage.
- Process policy updates accurately and maintain organized records.
- Communicate with clients by phone, email, and other appropriate channels.
- Work closely with the agency team to provide a seamless client experience.
- Proactively follow up with clients and carriers as needed.
What We're Looking For
Required:
- Active Property & Casualty insurance license.
- Previous insurance agency experience required.
- Commercial lines insurance experience required.
- Strong understanding of commercial insurance products, coverages, and policy servicing.
- Ability to work effectively in a part-time, work-from-home environment.
Ideal Candidate:
- 5+ years of insurance agency experience preferred.
- Excellent communication and customer service skills.
- Highly organized and detail-oriented.
- Proactive problem solver.
- Comfortable managing multiple accounts and priorities.
- Experienced with agency management systems and computer applications.
- Self-motivated and able to work independently.
- Team-oriented and collaborative.
- Confident discussing insurance coverage and identifying client needs.
Why Join Us?
- Part-time work-from-home flexibility
- Competitive base salary
- Performance-based bonus opportunities
- Supportive and collaborative agency environment
- Ongoing training and professional development
- Opportunity to build lasting client relationships
- Career growth opportunities
- Your commercial insurance experience is valued and appreciated
Ready for Your Next Opportunity?
If you're a licensed insurance professional with commercial lines experience who enjoys working with clients and wants the flexibility of a part-time remote position, we'd love to hear from you.
Apply today and bring your commercial insurance expertise to Independent Insurance Services Agency!
This is a remote position.