Infrastructure Engineer

Job Title:

Job Description

We’re looking for a Cloud Solution Architect (CSA) to help customers migrate, modernize and secure their infrastructure, applications, and data on Microsoft Azure, laying the foundation for scalable, production-ready AI solutions. As part of the Cloud + AI Infrastructure team, you’ll deliver engagements focused on migration, modernization, operational excellence and resilient architecture using frameworks like Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). You’ll leverage existing Repeatable IP and execution engines for critical milestones, ensure infrastructure, application, and database readiness for AI workloads, and ensure successful deployment that accelerates adoption. You’ll work closely with customer IT leaders to design and implement scalable solutions, resolve blockers, and accelerate adoption of Azure services through repeatable IP and delivery excellence. With deep expertise across Azure infrastructure, applications, databases, SAP, and hybrid environments, you’ll play a key role in helping customers unlock the full value of their Microsoft Azure investments. This role is flexible in that you can work up to [50% / up to 100% from home / This role is Microsoft onsite only].

[Required – do not edit statement - Official: Company Culture Statement] Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Recommendation: [It is recommended to use the content below (leveraged from the Role Content Library), editing as needed.  The Responsibilities section should contain 5 to 7 bullet points.  Refer to the aligned Responsibilities section in the Role Description for additional content

• Build trusted relationships with key customer IT decision makers to drive long-term cloud adoption and serve as the Voice of the Customer—sharing insights and removing blockers through collaboration with Microsoft engineering teams.
• Lead architectural design sessions and deliver secure, scalable, and resilient infrastructure solutions aligned to customer business goals using frameworks like CAF and WAF.
• Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM.
• Drive migration and modernization initiatives, including committed proof of concept and production milestones, across infrastructure, data, SAP, and AI workloads.
• Ensure customer environments are optimized for health, resiliency, security, and performance—enabling production-scale AI use cases.
• Deliver repeatable IP and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.
• Identify and resolve technical blockers to accelerate go-live and ensure delivery excellence across key Factory engagements.
• Generate incremental pipeline from each engagement by driving next best actions and aligning with Unified Enterprise Support (ES) priorities.
• Maintain technical intensity through continuous skilling and certifications in priority workloads such as Azure SQL, PostgreSQL, AKS, App Service, AVS, SAP (Native + RISE), Windows, Linux and Defender for Cloud.
• Engage in technical communities, share best practices, and contribute to knowledge reuse to accelerate customer transformation and success.

Qualifications

Required Qualifications (RQs)    

(Required to be in Job Description). Managers/Recruiters: this ‘Required Qualifications’ content is MANDATORY and MUST NOT be edited or deleted - to ensure legal compliance. You can also add additional qualifications to your job description.  Can have up to 4 RQs. Consult with your local HR GTA lead on local guidelines regarding the use of Years of Experience in Job Postings. Validate aligned RQs via the Role Description in the Role Library   

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience

Preferred Qualifications (PQs)

[Managers/Recruiters: the ‘Preferred Qualifications’ content is OPTIONAL and you may edit/delete content, including adding up to 4 PQs, if required.

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience
• 4+ years experience working in a customer-facing role (e.g., internal and/or external).
• 4+ years experience working on technical projects
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

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