Information Security Support Analyst I

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact — from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

The Information Security Support Analyst I will report to the Deputy CISO. You will be responsible for security consulting and promoting security best practice and raising awareness about security and risks to the University business and technical partners. You will conduct security assessments and analysis on third-party vendors, and product and processes used and maintained by the university. Your analysis will be communicated to and used by decision makers and University leadership to make informed risk decisions. The Information Security Support Analyst I role collects and analyzes data in complex, virtualized, multi-site, and dynamic computing environments. The Information Security Support Analyst I role communicates risks and security control gaps to service owners and decision makers for risk management.

You will work 100% remotely from any of our approved states. #LI-Remote

What You'll Do:

• Perform information security risk analysis and risk management processes and technologies
• Provide research and operational support to teams within Information Security Management
• Work with cross-functional teams for several initiatives
• Help with reporting and metrics
• Assisting with central intake, triage requests, and tickets

What We're Looking For:

• 3+ years of experience in Information Security
• High School Diploma or equivalent (e.g., GED)
• Professional certification(s): Security+ certification or equivalent (or the ability to obtain in the first 6 months of employment)
• Experience with information security topics and concepts
• Experience with ticket management systems such as ServiceNow

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

Exceptional benefits (because you’re exceptional)

You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources