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Caraway Home

Influencer & Ambassador Manager [Contract - Parental Leave]

Posted 3 months ago
5-10 years experience
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AI Summary

Manage day-to-day ambassador communications, campaign timelines, and content approvals. Track program performance through weekly snapshots and monthly reports while overseeing budget pacing and gifting logistics.

About the Contract Opportunity

Caraway Home is looking for an experienced Ambassador Manager to provide parental leave coverage for our Influencer team. This is a contract engagement running approximately early August 2026 through January 2027, with the opportunity to work across two coverage scopes — senior program management and associate-level execution support.

This role is ideal for a seasoned influencer marketing professional who thrives in fast-paced DTC environments, can hit the ground running with minimal ramp time, and is comfortable owning both strategy and operations simultaneously.

What You'll Own

  • Manage day-to-day ambassador communications, escalations, and campaign timelines
  • Attend weekly syncs with the Associate Director, Influencer and serve as the primary point of contact across the program
  • Review and approve ambassador briefs and content created before distribution
  • Compile weekly performance snapshots and deliver monthly ambassador performance reports (engagement data, revenue attribution, top performers, program health)
  • Oversee budget pacing and flag any spend efficiency concerns
  • Monitor ambassador inboxes
  • Manage gifting shipments, CRM/database updates, and deliverable trackers
  • Distribute campaign briefs, creative assets, and product information to active ambassadors
  • Coordinate ambassador events, virtual community touchpoints, and product drops

You're a Great Fit If You Have

  • 4–6+ years of influencer and/or ambassador marketing experience, ideally in DTC or consumer goods
  • Familiarity with ambassador platforms, CRM tools, and performance analytics (experience with tools like Nectar, Roster, Omni, or similar is a plus)
  • Strong project management skills — you're organized, deadline-driven, and comfortable managing multiple workstreams
  • A collaborative communication style and experience working cross-functionally
  • Comfort operating at both a strategic and executional level — this role requires both

Engagement Details

  • Duration: Temporary engagement aligned with parental leave coverage (estimated 6 months)
  • Expected Commitment: Approximately 40 hours per week
  • Working Style: Independent contractor operating with a high degree of autonomy while coordinating with Caraway’s Influencer team for inputs and approvals
  • Project Lead: Associate Director, Influencer

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