Implementation Specialist

 Posted 2 months ago
     
5-10 years experience
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AI Summary

Lead the implementation of builder homes into the Higharc platform by managing task progress and serving as the primary technical contact. Provide QA/QC on the editor product and contribute subject matter expertise to inform product development and requirements.

About Us

Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised a total of $83M with support from top-notch venture capital firms and more than 18 strategic investors—industry leaders in construction, building products manufacturing, and distribution.

Higharc is seeking a CAD/BIM Implementation Specialist to join our Implementation team. In this role, you'll be the technical backbone of our builder onboarding process — translating production homebuilder workflows and plan sets into the Higharc platform and serving as a trusted expert for both customers and internal teams.

This is a contractor role based remotely in South or Central America. All customers are US-based and business is conducted in English; fluent English required.

What You'll Do

  • Lead implementation of builder homes into the Higharc Editor, managing task progress and gaps through to delivery

  • Serve as the primary technical point of contact for builder product leads, translating existing plans and documentation into Higharc-compatible settings

  • Represent Higharc in technical pre-sales conversations and provide ongoing technical support to platform users

  • Deliver QA/QC on the Editor product, logging bugs and surfacing issues with precision and context

  • Contribute subject matter expertise as a target user, providing structured feedback that informs product direction

  • Assist architecture and engineering teams in defining requirements based on field experience and builder workflows

About You

You bring deep expertise in production homebuilding documentation and the credibility to establish trust quickly with builder teams. You're a self-directed project owner who closes the loop — and you're ready to grow into leading a team as implementation scales.

You have:

  • 5+ yrs. experience with production homebuilding, option management and documentation of master plan sets

  • Expert level drafter with experience in Revit/AutoCAD

  • Demonstrated experience managing projects through to completion

  • Subject matter expert capable of quickly establishing credibility in the domain

  • Shows potential to manage a team of internal or external resources to execute implementation of homes into Higharc.

  • Must be based in North or South America and able to work across US-based time zones

Working at Higharc

Higharc has been remote first since our founding in 2018. We offer flexible hours so you can do your best work without missing out on life. Higharc offers competitive salaries with significant equity, in a fast-growing, well-funded company.

Personal healthiness is an important value for us- we provide comprehensive medical, dental, and vision coverage, with unlimited PTO, and meaningful maternity/paternity leave to all U.S based employees that are full-time. You'll also have access to other big-company benefits such like short and long-term disability plans and a 401K. Haven't worked remotely before? We provide a stipend to create the ideal home office.

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