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The IDR Collection Specialist performs collection activities on NSA negotiations and reconciles complex reports related to Independent Dispute Resolution. They are responsible for investigating insurance EOBs, contacting payors, and resolving payment errors to ensure proper revenue collection.
The IDR Collection Specialist must perform collection activities on NSA Negotiations (We will teach you) and reconcile complex reports related to Independent Dispute Resolution.
The ideal candidate must demonstrate excellent written and verbal communication skills, as they will be communicating with outsourced companies. This position requires an individual who can multitask, solve problems, and manage time effectively.
Essential Job functions and responsibilities:
· Investigate, Review the Insurance EOB, and contact payors to collect on formal independent dispute resolution accounts where additional revenue is required to be paid.
· Research errors, payments, fees, reconcile accounts to invoices, and submit IDR requests to ensure proper payment is received and posted to patient accounts.
· Identify posting errors while reconciling payments received.
· Resolves insurance requests, inquiries, and concerns in an expedient and respectful manner.
Job Requirements/Qualifications:
· 1 YEAR OF MEDICAL INSURANCE COLLECTION EXPERIENCE (REQUIRED).
· Excellent organization, time management, self-starting, analytical, and detailed
· REQUIRED Knowledge of EOB, HIPPA, ICD-10, and CPT codes. Excel experience is a MUST.
Detail-oriented with the ability to review data and documents for accuracy and
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