HVAC Office Manager
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AI Summary
The Office Manager will oversee daily operations, including scheduling and dispatching HVAC technicians for service calls. They will also manage customer interactions, billing, and coordination with vendors to ensure efficient workflow.
Benefits:
- Flexible schedule
- Opportunity for advancement
- Home office stipend
About the Role:
Hoffman Cooling and Heating Inc. is looking for a dependable and motivated HVAC Office Manager to join our growing team in Los Angeles, CA. We’re a hands-on, fast-moving company that values people who are organized, take initiative, and genuinely enjoy helping customers. In this role, you’ll be a key part of our day-to-day operations—keeping things running smoothly while supporting both our team and our customers. We offer plenty of room to grow, with the opportunity for this position to develop into a full-time role as the company continues to expand.
Responsibilities:
- Oversee daily office operations and ensure efficient workflow.
- Manage scheduling and dispatching of HVAC technicians for service calls.
- Maintain accurate records of customer interactions and service agreements.
- Coordinate with suppliers and vendors for equipment and inventory.
- Provide exceptional customer support and resolve client inquiries.
- Assist with billing, payments, and job tracking
Requirements:
- Housecall Pro experience is a must.
- Experience as an office manager or in a similar administrative role preferred.
- Knowledge of HVAC systems and industry practices preferred.
- Excellent organizational and multitasking skills.
- Proficiency in office software and scheduling tools.
- Strong communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Customer-focused attitude with problem-solving skills.
About Us:
Hoffman Cooling and Heating Inc has been serving the Los Angeles community for 45 years, providing top-notch HVAC solutions. Our commitment to quality service and customer satisfaction has earned us a loyal client base, and our supportive work environment makes us a great place for employees to grow and thrive.
This is a remote position.
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