HubSpot CRM and Automation Specialist

👋 Who are we?

Nordhealth (OB:NORDH) is the leading provider of cloud-based Practice Information Management Software (PIMS) to veterinary and therapy professionals.

Over the last three years, we have grown our Annual Recurring Revenue (ARR) and team size by almost 10x. Today, more than 30,000 therapy and veterinary professionals use our software everyday to help treat over 20 million patients annually across 35+ countries. It’s been an exciting growth journey so far and we are just getting started. Our mission is to enable healthcare professionals to deliver better patient care through software, with a goal to help serve over 200 million patients by 2030. In support of this growth mission, in May 2021, Nordhealth raised €120M through a public-listing on Euronext Growth Oslo stock exchange.

Nordhealth is a remote-first company, headquartered in Helsinki, Finland. Our 430+ employees work either remotely or from offices/collaboration hubs. While our market presence is currently strongest in the Nordics, our customer base is rapidly growing in North America and Europe, with clients in the US, UK, Spain and many others. For more information, visit our company’s website at www.nordhealth.com

About the role

This role sits within the Revenue Operations function and is responsible for the day-to-day management, maintenance, and health of our HubSpot portal. The HubSpot Specialist is a hands-on technical resource focused on keeping HubSpot running cleanly and reliably as a core piece of our go-to-market infrastructure! 🚀

Your key responsibilities include:

• Managing HubSpot access and permissions across the organisation, including onboarding and offboarding users and maintaining role-based access controls

• Assisting the Senior RevOps team in maintaining the integrity of HubSpot data and infrastructure — properties, pipelines, associations, workflows, and integrations

• Supporting the management of HubSpot integrations with third-party tools (e.g. billing systems, support platforms, data enrichment tools), including monitoring sync health and flagging issues

• Auditing HubSpot assets regularly to identify redundancy, data quality issues, or configuration drift

• Acting as first-line support for HubSpot queries, triaging requests and resolving straightforward issues independently

• Escalating more complex technical or architectural issues to the Senior RevOps team with appropriate context and documentation

• Supporting the RevOps team in deploying and testing workflow logic, automation, and reporting infrastructure

• Assisting in maintaining internal documentation for HubSpot processes, configurations, and standard operating procedures
  

What will help you to be successful in this role?

Ideally, you have already gained some experience from working in a fast growing, global SaaS company. In addition, our humble wishlist includes:

• Hands-on HubSpot experience across Sales Hub, Marketing Hub, and Service Hub

• Solid understanding of HubSpot's data model — contacts, companies, deals, associations, and custom objects

• Comfort working in an operational or technical capacity, with a focus on platform integrity rather than campaign execution

• A methodical approach to troubleshooting — you ask good questions, document what you find, and communicate clearly about what you've done and why

• A genuine eagerness to learn and a sense of ownership over your work — HubSpot expertise can be developed, but the right mindset is what we're really hiring for

• HubSpot certifications are a plus, as is experience with Operations Hub

• Fluent English, written and spoken

Nice to have

• Exposure to RevOps tooling or CRM administration more broadly

• Familiarity with basic reporting and data hygiene practices

• Experience working in a cross-functional go-to-market environment

• Some familiarity with how HubSpot connects to external systems via native integrations, APIs, or middleware tools like Zapier or Make
  

What’s in it for you?

At Nordhealth, we do things a little bit differently. We value continuous improvement, diverse teams and autonomy which drive our collaboration. Our global healthcare domain is rapidly developing and we are seeking colleagues who enjoy working in this type of environment. 🌎

In addition, we offer:

• The chance to work in a meaningful industry and in a fast-growing, global company on a path to changing digital healthcare

• Competitive compensation and benefits

• Learning and professional growth opportunities

• The tools you need, and enjoy using

• Frequent company events and talented colleagues from around the world

If you enjoy working in a fast-growing and international environment with the possibility to make an impact, this might be the perfect job for you. Apply now! We'll fill the position as soon as we find the right person. 

Recruitment Fraud Alert

Nordhealth only communicates with candidates through our Applicant Tracking System (Teamtailor: @ finnishnetsolutions.teamtailor-mail.com) or via official @nordhealth.com emails (e.g. name.surname@nordhealth.com or careers@nordhealth.com). We post roles only on our Careers page, LinkedIn, and trusted job boards. Contact from any other source should be considered suspicious. If you are contacted by someone claiming to represent Nordhealth and you are unsure of their legitimacy, please contact us directly at careers@nordhealth.com. Your safety and trust are very important to us!