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Role Summary:

Owns end-to-end delivery of HRTech implementation projects, managing governance, client relationships, financials, and team performance to ensure successful outcomes. Carries mandatory team leadership accountability.

Key Responsibilities:

  • Project Delivery Ownership: Lead end-to-end project delivery from initiation to formal closure. Manage scope, schedule, resources, financials, and quality standards.
  • Client Relationship Management: Build and maintain strong relationships with client project sponsors and stakeholders. Lead executive project reviews and steer committee presentations.
  • Risk & Escalation Governance: Proactively manage risks, issues, and escalations throughout the project. Develop mitigation strategies and lead resolution of critical blockers.
  • Team Leadership: Lead and motivate cross-functional project teams. Coach junior project members and support their professional development. Conduct regular 1:1s and provide structured, actionable feedback.
  • PMO Governance: Adhere to RA PMO standards and contribute to methodology improvements. Ensure all project documentation is complete, accurate, and audit ready.

Functional Competency:

  • Program Execution: Drives execution for full programs and workstreams.
  • Risk Management: Manages risk logs, conducts reviews, and prevents downstream issues.
  • Scope Control: Negotiates delivery scope aligned with client strategy.
  • Commercial Awareness: Monitors burn rate and tracks scope changes against budget.

Behavioural Competency:

  • Task Ownership: Leads end-to-end delivery with accountability and foresight.
  • Leadership: Inspires confidence and drives team performance.
  • Client Relationship: Drives relationship depth and account understanding.
  • Stakeholder Management: Influences outcomes through strategic engagement.
  • Escalation Management: Prevents escalations through proactive risk handling.
  • Problem Solving: Solves complex problems with strategic foresight.
  • Attention to Detail: Producing consistently high-quality work with thorough checks.
  • Change Attitude: Drives change with positive mindset and resilience.
  • Team Leadership: Drives team performance and alignment.
  • Mentoring: Coaches peers and guides best practices.
  • People Development: Gives structured feedback and supports growth.

Requirements

  • Bachelor's degree: PMP or PRINCE2 Practitioner required..
  • 7–10 years of project management experience in HRTech implementations.
  • Proven track record of delivering large-scale software implementations.
  • Strong leadership, communication, and financial management skills.
  • Demonstrated people management and team development capability.
  • Certifications: Product recommended Project Management Certification (preferred).

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