HR & Operations Specialist | Remote Growth Support

This is a remote position.

Are you someone who catches errors before they become problems, keeps every process moving without being told twice, and takes quiet pride in being the person everyone can count on? Do you thrive when you're juggling payroll details, onboarding paperwork, and a full inbox — all before lunch — and still manage to make every interaction feel professional and warm?

If you're the kind of person who brings structure to chaos, builds systems that actually stick, and never needs to be reminded to follow up, this role was built for you.

Our Story Starts with People Like You

The two founders, best friends, were running businesses that needed great talent fast. So, they started building remote teams across countries like the Philippines, Colombia, and India. Not only did it work, it thrived. They realized that talent isn’t limited by geography. With today’s technology and high-speed internet, we’re able to build high-performing global teams that support businesses across the U.S. So ClearDesk was born.

Today, ClearDesk helps U.S. businesses grow by building world-class remote teams. We don’t just connect talent; we manage the entire experience, from recruiting to retention. And while we help clients thrive, we also stay deeply committed to helping our remote team members build real, lasting careers that support their lives and their families.

That’s where you come in.

The Role: HR & Operations Specialist

Imagine being the steady, dependable presence behind every payroll submission that goes out clean, every new hire who feels welcomed on day one, and every client follow-up that gets handled before anyone has to ask twice. Every invoice you verify, every record you keep current, and every process you improve helps a growing business run without friction — and keeps the people it serves feeling taken care of.

You're not simply handling paperwork. You're the operational backbone that keeps payroll, recruitment, onboarding, and client coordination moving — especially when priorities compete and deadlines stack up. From organizing employee documentation for submission to making sure billing cycles close accurately, your work directly supports how the business performs and how people experience it.

You thrive on staying one step ahead, managing multiple responsibilities across departments, and resolving issues before they escalate. Whether you're screening a candidate, catching a billing discrepancy, coordinating a leadership meeting, or updating an SOP that's been overdue — you bring consistency, accuracy, and a people-first mindset to everything you touch.

What Your Days Might Look Like:

Payroll & Invoicing

• Organize employee records, hours worked, pay information, and supporting documentation for payroll submission
  

• Prepare billing information, verify data accuracy, generate invoices, and help keep billing cycles on track
  

• Handle sensitive payroll, employee, and financial information with the highest level of professionalism and discretion
  

Recruitment & Onboarding

• Screen applicants, coordinate interviews, maintain candidate communication, and support the hiring process from start to finish
  

• Prepare onboarding documentation, collect required forms, and make sure new employees have everything they need on day one
  

• Keep workforce records organized, complete, and current at all times
  

Administrative & Coordination Support

• Serve as a coordination point between leadership, employees, clients, caregivers, and external partners
  

• Answer incoming calls and provide professional, responsive support to everyone who reaches out
  

• Coordinate meetings, appointments, and business activities with accuracy and follow-through
  

• Support client onboarding by preparing documentation, collecting required information, and maintaining precise records
  

• Manage follow-up communication and make sure every request is addressed promptly and professionally
  

• Handle calendar management, document preparation, data entry, filing, and correspondence
  

Documentation, Filing & Compliance

• Maintain organized, secure, and audit-ready digital filing systems
  

• Track certifications, required documentation, and signatures to keep the company compliant at all times
  

• Uphold confidentiality and compliance standards across every administrative function
  

Process & Operational Support

• Review administrative processes for accuracy and catch discrepancies before they become bigger issues
  

• Create, update, and maintain SOPs, process documentation, and training materials
  

• Research software and operational tools that can improve efficiency and support business growth
  

• Provide cross-departmental support as business needs evolve
  

Who We Think Will Thrive in This Role:

• You have proven experience in payroll, invoicing, and administrative support — and accuracy is non-negotiable for you
  

• You're a critical thinker who can identify a problem, work through it, and implement a fix without waiting to be told
  

• You communicate clearly and professionally, whether you're writing an email to a client, speaking with a candidate, or briefing leadership
  

• You learn fast, adapt faster, and you don't repeat the same mistake twice
  

• You handle confidential information with discretion — always
  

• You're comfortable managing multiple priorities across multiple departments without losing track of the details
  

• You enjoy building and improving processes, not just following them
  

• You pick up new software and systems quickly and look for tools that make your work better
  

• You are willing to work in a US time zone schedule.
  

• You can secure the required technical setup, including:
  

• At least a 720p HD webcam
  

• A noise-canceling headset
  

• A primary internet connection of at least 25 Mbps
  

• A backup laptop, backup internet device, and backup power source
  

• A main computer with at least Intel Core i5 (or equivalent) and 8 GB RAM
  

• A backup computer with at least Intel Core i3 and 4 GB RAM
  

Why ClearDesk?

Because we believe work should be meaningful, even from home.

At ClearDesk, you’ll work with clients who respect your time and value your skills. You’ll join a remote-first team that genuinely supports you, and you’ll see the impact of your work in real, tangible ways that matter to the people you work with.

We don’t just want you to do your job. We want you to grow with us, stay with us, and feel proud of the difference you’re making.

Here’s what you can expect from us:

• We pay you fairly and on time
  

• We provide prepaid HMO coverage for your peace of mind
  

• We help you grow with tools, training, and honest feedback
  

• We celebrate your wins
  

• And above all, we actually care
  

Ready to be part of something that matters?

Apply now and start your journey with ClearDesk. 

Important Reminder: ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment, please disregard it and report it to us immediately. For your security, please ensure that all communications are conducted through emails originating from (@cleardesk.com or @cleardeskteam.com).

Disclaimer: Candidates who apply for this position may be re-profiled to similar roles depending on their qualifications, experience, and current market demand.