HR + Compliance + SMM; PERMANENT work from home; morning shift

This is a remote position.

Job Title: HR & Compliance + SMM

Type: Full Time; 40 hours per week

Purpose:

We are looking for a highly organised, proactive, and tech-savvy Virtual Assistant to take ownership of our business reduce the administrative burden on the Directors, and support HR compliance functions. This is a varied and evolving role that requires initiative, strong written communication, and the ability to work independently.

Responsibilities:

HR Compliance Support (PRIORITY):

• Review all current company employment agreements against the Manufacturing Award MA000010 (Fair Work Act)
  
• Cross-check existing employee pay rates against Award classifications (C12, C13 and other relevant levels) to confirm compliance, identify any discrepancies or underpayments.
  
• Identify gaps in leave entitlements, penalty rates, overtime rates, allowances, and leave loading obligations.
  
• Draft updated or new employment agreements where gaps are identified, for Directors review and approval.
  
• Build and maintain an HR compliance register: employee contract dates, review dates, pay rates, Award classifications, leave balances.
  
• Develop or update basic HR policy documents as instructed (leave policy, performance management process, onboarding checklist).
  
• Set up a simple, repeatable onboarding process for future new hires
  

Administration & Operations Support:

• Email inbox monitoring, triaging, and drafting responses on behalf of the Director from provided briefs
  
• Data entry and record maintenance in MRPeasy (ERP system) – customer records, job updates, product information
  
• Maintain and organise the the company's SharePoint/OneDrive file structure
  
• Prepare documents, templates, proposals, and correspondence (memos, emails, reports)
  
• Follow up on outstanding customer quotes and enquiries via email (only when triggered to do so)
  
• Maintain and update customer and supplier contact lists (CRM and spreadsheets)
  
• Scheduling, calendar management, and meeting coordination for the Director
  
• Research tasks – supplier information, product data, industry news as directed
  
• Assist with preparation of presentations and capability statements
  
• Document and maintain simple SOPs and process records as instructed
  

SMM:

•      Manage and maintain the company's social media accounts (LinkedIn, Instagram, Facebook) posting consistently to an agreed content calendar

•  Design professional graphics and visual content using Canva (product spotlights, project showcases, promotional posts, testimonials) Directors will also supply images to be posted and used in the marketing

•    Write captions, hashtags, and copy that reflects the the company's brand voice – clean, trade facing, professional

•   Monitor and respond to comments, messages, and enquiries across social platforms in a timely manner

•     Build and manage a monthly content calendar for Directors approval

•    Assist with website content updates once the new company website is launched (blog posts, project updates, product page edits)

•   Draft and schedule email marketing campaigns (product launches, seasonal promotions, trade updates)

• Pull and report monthly social media analytics (reach, engagement, follower growth, impressions)

•    Research competitor and industry content to inform content strategy