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Manage infusion patient intake by reviewing referrals, verifying insurance and benefits, obtaining prior authorizations, and coordinating patient onboarding. Communicate with patients, providers, and internal teams; address denials and appeals, document case activity, and support financial assistance and workflow improvements.
100% Remote
Please note: Candidates must have previous Intake, Benefits Verification, or Authorization experience in a Home Infusion, Specialty Pharmacy, or Infusion Center setting.
Advanced Infusion Care (AIC), a division of AIS Healthcare, is the leading provider of home infusion therapies and specialty pharmacy services. Guided by our core values of Innovation, Stewardship, and Unity, we are committed to Advancing Quality and Improving Lives for the patients, providers, and communities we serve.
We are seeking an experienced Intake Coordinator to join our growing team. This is a critical role responsible for ensuring patients have timely access to life-changing infusion therapies by managing insurance verification, benefits investigation, prior authorizations, and patient onboarding activities.
If you thrive in a fast-paced healthcare environment, have strong infusion intake experience, and enjoy helping patients navigate complex insurance requirements, we'd love to hear from you.
We offer a comprehensive benefits package, including:
The Intake Coordinator is responsible for providing patient access to infusion therapies by verifying insurance eligibility, reviewing benefits, obtaining authorizations, and coordinating communication between patients, providers, nursing, pharmacy, and sales teams.
This role requires a strong understanding of infusion reimbursement, medical and pharmacy benefits, prior authorizations, and patient onboarding workflows.
This is not a general medical intake position. Candidates must have prior experience working in a Home Infusion, Specialty Pharmacy, or Infusion Center environment.
To be considered for this position, you must complete the Culture Index Assessment.
Culture Index Assessment:
http://portal.cultureindex.com/public/survey/general/0BFB8F0000
Important: Applications will not be reviewed until the assessment has been completed.
If the assessment link does not open when clicked, please copy and paste the URL directly into your browser. If you continue to experience issues, try using a different browser.
AIS Healthcare is the nation's leading provider of advanced sterile, patient-specific intrathecal pump medications and in-home infusion therapies, including immune globulin treatments. Through innovative pharmacy services, specialized nursing support, and comprehensive care coordination, we help providers deliver exceptional patient care and outcomes.
We're looking for positive, hardworking professionals who are passionate about making a difference in the lives of patients and providers.
AIS Healthcare | Advancing Quality. Improving Lives.
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