Healthcare Scheduling Specialist

 Scheduling Specialist

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents.  You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify.

Demonstrated expertise in logistics, staffing, and schedule optimization for healthcare workers. Requires 4+ years scheduling experience, team leadership, conflict resolution, software proficiency, and strong detail orientation. Responsibilities include validating schedules, maintaining DP/DPC levels, training staff, coordinating onboarding packets, producing reports/briefings, and collaborating with MEPCOM and Workforce teams.

Compensation & Benefits:

Estimated Starting Salary Range for Scheduling Specialist: Pay commensurate with experience.

Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided.  Benefits are subject to change with or without notice.

 Scheduling Specialist Responsibilities Include: 

• Validate and finalize schedules prior to publication to ensure accuracy and readiness.
• Ensure DP/DPC levels are scheduled in accordance with established AQL standards.
• Partner with the Workforce Readiness Division to forecast, monitor, and track DP/DPC levels.
• Maintain employee compliance by ensuring each individual is scheduled at least once every 89 days.
• Lead, train, and mentor junior schedulers, ensuring consistent scheduling practices.
• Conduct training and performance evaluations for the Workforce Deployment Team.
• Coordinate with MEPCOM J3/5/7 to submit, track, and follow up on all onboarding, credentialing, and security packets.
• Consolidate data from scheduling agents to produce accurate daily, weekly, and monthly reports.
• Prepare and deliver reports and briefings to the Contract Manager.
• Conduct formal briefings as required.
• Manage and optimize scheduling software and tools.
• Resolve scheduling conflicts through direct communication, including phone and video calls.
• Apply logistics and staffing concepts aligned with CLTD and Clinical Staffing & Scheduling Certification standards, including resource distribution, workload optimization, and compliance with FTE requirements.
• Maintain strict attention to detail and organizational accuracy across all scheduling and documentation activities.
• Collaborate effectively with team members, fostering a solution-first, cooperative work environment.
• Performs other job-related duties as assigned

 Scheduling Specialist Experience, Education, Skills, Abilities requested: 

• High school diploma or equivalent.
• Certified in Logistics, Transportation, and Distribution (CLTD), Association for Supply Chain Management (ASCM).
• Clinical Staffing and Scheduling Certification©, Labor Management Institute, Inc.
• Coursework or training in logistics, operations, healthcare administration, HR, or a related field.
• 4+ years scheduling experience across daily, weekly, and monthly cycles.
• Minimum 1 year experience leading a scheduling team.
• Experience scheduling 100+ employees or assets.
• Experience resolving scheduling conflicts via direct communication (phone/video).
• Experience training and mentoring junior schedulers.
• Experience managing and optimizing scheduling software systems.
• Proven ability to produce accurate reports and briefings.
• Advanced proficiency in Word, PowerPoint, and Excel.
• Hospital or clinic scheduling experience.
• Experience using QGenda, When I Work or similar platforms.
• Experience conducting briefings for leadership or stakeholders.
• Related Functional Experience:
• Validating schedules prior to release.
• Maintaining and forecasting DP/DPC levels in coordination with Workforce Readiness.
• Ensuring employees meet DP/DPC requirements by scheduling at least once every 89 days.
• Training and evaluating Workforce Deployment Team members.
• Submitting and tracking onboarding, credentialing, and security packets with MEPCOM J3/5/7.
• Consolidating scheduling data into daily, weekly, and monthly reporting products.
• Delivering prepared reports and briefings to the Contract Manager.
• Advanced proficiency in scheduling systems and workforce management tools.
• Strong MS Office skills (Excel, Word, PowerPoint).
• Skill in developing, managing, and optimizing staffing schedules.
• Ability to analyze workload, logistics flow, and staffing patterns.
• Report generation, briefing development, and presentation skills.
• Strong documentation and record-keeping capabilities.
• Conflict-resolution and communication skills (phone/video-based).
• Ability to train, coach, and evaluate staff.
• Ability to manage high-volume scheduling with strict accuracy and attention to detail.
• Ability to interpret AQLs, DP/DPC guidelines, FTE considerations, and scheduling requirements.
• Ability to collaborate across divisions, including Workforce Readiness and MEPCOM stakeholders.
• Ability to track multiple data streams and maintain compliance-driven schedules.
• Ability to solve problems with a proactive, solution-first mindset.
• Ability to work in a fast-paced environment while maintaining precision.
• Ability to work collaboratively within a team and lead scheduling personnel effectively.
• Ability to consolidate complex information into clear reports and briefings.

• Must pass pre-employment qualifications of Cherokee Federal.

Company Information:

Cherokee Nation Integrated Health (CNIH) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNIH, visit cherokee-federal.com.

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Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

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