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The Enrollment Specialist will conduct outbound calls to patients to educate them on remote care programs and obtain verbal consent for enrollment. They are responsible for maintaining accurate records and meeting productivity goals within the company's system.
1bios is a leading provider of Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care solutions. We partner with physician practices and health systems to deliver impactful remote care to their patients.
We are seeking enthusiastic, empathetic Enrollment Specialists to join our growing team. You'll be reaching out to patients via phone, educating them about the programs, answering questions, and enrolling those who wish to participate.
Perfect for individuals with a background in sales, telephone outreach, healthcare, or customer service who are looking for meaningful, remote work with flexible hours — including parents, caregivers, or semi-retired professionals.
Position Overview
Remote, work from home
1099 Independent Contractor
Flexible hours – work when it fits your schedule (min. 20 hrs/week) (however generally no calling on Sundays or before 9am or after 7pm in patient time zone which are mostly United States Eastern and Central Time)
Start ASAP – ideally within a few days of accepting the position
Full-time or part-time available
What You'll Do
Make 8–15 outbound calls per hour to eligible patients (a mix of warm leads and cold outreach)
Use call scripts to educate patients on the benefits of RPM and CCM programs recommended by their physician
Enroll interested patients by obtaining verbal consent and entering required data into the 1bios system
Maintain accurate records and meet productivity and enrollment goals
May participate in text and/or email campaigns to patients (and take calls responding to campaigns)
Who You Are
Speak excellent English and are able to speak slowly, clearly, and compassionately with elderly patients who may have chronic conditions or hearing difficulties
A clear, confident communicator with a warm and friendly demeanor
Comfortable on the phone for most of your shift
Tech-savvy and experienced with web-based tools and systems
Self-motivated, reliable, and able to work independently in a quiet, professional environment
Compensation
$15/hour base pay
$5 bonus per completed enrollment
Top performers average over $30/hour
Requirements
Ability to start within a few days to a week
Minimum 20 hours/week commitment
A quiet, private space for making calls
Reliable internet and computer setup
If you're not comfortable spending your working hours making outbound calls, please do not apply.
Work Location: Remote
Work Remotely: Yes
Job Types: Full-time, Part-time, Contract
Benefits:
Flexible schedule
Work from home
Supplemental Pay:
Commission pay
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