Head of Human Resources

Job DetailsLevel: ManagementJob Location: Servexo USA - Gardena, CA 90248Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $90,000.00 - $90,000.00 Salary/yearJob Category: Human ResourcesHR Manager Remote – Texas Location: Remote (Texas-based) Schedule: Monday–Friday, 7:00 AM – 3:30 PM PST Reports to: Management Direct Reports: 3 (Benefits Coordinator, HR Generalist, Payroll Coordinator) Salary: $90,000 annually About the Role We're hiring an HR Manager to lead our HR function and a team of three HR professionals supporting a fully remote security and staffing operation. Reporting directly to management, this role blends strategic leadership with hands-on execution. You'll partner with leadership on workforce planning, compliance, and people strategy while staying directly involved in the day-to-day operations of recruiting, payroll, benefits, and employee relations. The ideal candidate has prior HR leadership experience in the security or staffing industry and understands the unique demands of high-volume hiring, multi-state compliance, and client-driven workforce management. Key Responsibilities Team Leadership Directly manage a team of three: Benefits Coordinator, HR Generalist, and Payroll Coordinator Provide coaching, performance management, professional development, and accountability across the team Set team priorities, allocate workload, and ensure execution against organizational goals Conduct regular 1:1s, performance reviews, and team meetings Make hiring, promotion, and termination decisions for the HR function Strategic HR Leadership Partner with management on workforce planning, organizational design, and people strategy Develop and execute HR initiatives aligned with business priorities Advise leadership on employee relations, organizational changes, and compliance matters Establish and maintain HR policies, procedures, and the employee handbook Report on HR metrics, headcount, turnover, and workforce trends to management Recruiting Oversight & Administrative Hiring Oversee the recruiting department for compliance, ensuring hiring practices, documentation, background checks, I-9 verification, and onboarding meet federal and multi-state legal requirements Directly recruit for administrative positions when openings arise, managing the full cycle from job posting through offer Partner with Operations and Administration leadership to assess administrative hiring needs and define role requirements Ensure recruiting processes for security officer roles remain compliant and consistent across the team Operational HR Oversight Oversee payroll operations in Paycom, ensuring accuracy, timeliness, and compliance Oversee benefits administration, including open enrollment, vendor management, and plan design input Ensure compliance with federal and multi-state employment law (FLSA, FMLA, ADA, EEO, ACA, ERISA, state-specific wage and hour laws) Lead investigations into employee relations issues, harassment claims, and policy violations Manage HR-related audits, reporting, and regulatory filings Client & Cross-Functional Partnership Partner with Operations and Administration leadership on staffing strategy and workforce needs Support client-facing matters related to staffing, escalations, and workforce planning as needed Serve as a trusted advisor to management and leadership on people-related decisions Systems & Process Oversee HRIS administration, ensuring data integrity, reporting capability, and process optimization Drive process improvements across recruiting, onboarding, payroll, and offboarding Ensure proper use of Monday.com and other HR tools across the team Required Qualifications Bachelor's degree in Human Resources, Business Administration, or related field — OR equivalent professional experience 7+ years of progressive HR experience, with 3+ years in an HR leadership or management role Direct experience managing an HR team of 3 or more Prior HR experience in the security, staffing, or contract workforce industry Hands-on full-cycle recruiting experience, particularly for administrative or operational roles Deep working knowledge of federal and multi-state employment law Hands-on experience with payroll operations (Paycom strongly preferred) Proficiency with HRIS platforms and project management tools (Monday.com a plus) Demonstrated ability to balance strategic thinking with hands-on execution Strong communication skills, including executive presence and client-facing capability Available to work Monday–Friday, 7:00 AM – 3:30 PM Pacific Time, from a home office in Texas Preferred Qualifications SHRM-SCP, SPHR, or equivalent senior HR certification Experience supporting a fully remote or distributed workforce Multi-state HR operations experience Experience with high-volume hiring (50+ hires per year) Familiarity with union environments or collective bargaining (if applicable to operations) Prior experience reporting to ownership or senior management What We Offer Salary of $90,000 per year, based on experience Medical, dental, and vision insurance — employer covers 50% of premiums 401(k) retirement plan (no employer match) Paid time off and holidays Fully remote work environment Direct partnership with leadership and visible business impact Opportunity to shape and grow an HR function in a fast-paced operational environment   Experience:   HR leadership role : 7 years (Required)   Work Location: Remote Qualifications