Group Travel Specialist

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Overview Role

Do you enjoy bringing people together and helping them create memorable travel experiences? We're growing our remote team and are looking for organized, customer-focused individuals to join us as Group Travel Specialist.

In this role, you'll help coordinate travel for families, friends, corporate teams, destination weddings, reunions, school groups, cruises, and special events. You'll work closely with clients to organize every aspect of their trip from researching destinations and comparing options to managing reservations and keeping group travel plans on track.

If you enjoy organization, communication, and helping others, this remote opportunity offers the flexibility to build a rewarding career from anywhere. No previous travel industry experience is necessary. We provide comprehensive training, ongoing mentorship, and professional resources to help you succeed.

Responsibilities

• Consult with group organizers to understand travel objectives, budgets, and scheduling needs
• Research destinations, hotels, resorts, cruise lines, transportation, and group vacation packages
• Develop customized travel proposals tailored to each group's preferences
• Coordinate accommodations, transportation, activities, excursions, and event-related travel services
• Assist with managing rooming lists, reservation details, and group booking timelines
• Communicate booking updates, travel requirements, promotions, and itinerary information
• Collaborate with approved travel suppliers to secure reservations and confirm availability
• Review travel documents and booking information to ensure accuracy before departure
• Maintain organized records of client communications, payments, and reservations
• Stay informed on destination updates, supplier promotions, and industry trends
• Provide exceptional customer service throughout the planning process and while supporting travelers before departure

Qualifications

• Interest in travel, hospitality, event planning, tourism, customer service, or sales
• Strong communication and relationship-building skills
• Excellent organizational and project management abilities
• Ability to manage multiple clients and deadlines in a remote environment
• Comfortable learning web-based booking systems and digital communication platforms
• Strong attention to detail with excellent problem-solving skills
• Self-motivated, dependable, and adaptable
• Positive attitude with a commitment to delivering outstanding client experiences
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another approved hiring region

Training & Development

• Comprehensive onboarding and hands-on training
• Ongoing mentorship from experienced travel professionals
• Access to preferred supplier partnerships and booking technology
• Industry certification opportunities
• Continuing education on destinations, travel products, and group travel coordination
• Ongoing coaching to support long-term professional growth

Benefits & Opportunities

• 100% remote position with flexible scheduling
• Full-time and part-time opportunities available
• Access to trusted travel suppliers and professional reservation tools
• Exclusive travel discounts, incentive programs, and industry benefits
• Opportunities for advancement into specialized travel and leadership roles
• Supportive virtual team environment with continuous mentorship
• Valuable experience in group travel coordination, customer service, event planning, reservations, client relationship management, and business development