Grid Operations Industry Expert

Please Note: 

• You are not required to report into a Mosaic office; however, there is significant travel to client locations across North America required for this role (~50-75%)
• Geographic flexibility: This position is open to candidates residing anywhere in the US.

Join Us in Shaping the Future of Grid Operations

If you have deep hands-on experience in electric distribution or utility operations — and you're passionate about helping utilities solve complex operational challenges — we want to meet you.

We’re looking for a Grid Operations Industry Expert who can serve as a trusted advisor to our utility clients. This role is ideal for someone who brings operational credibility, understands the realities of running control centers, and can guide clients toward stronger, safer, and more effective operational performance.

Position Overview:

As a Grid Operations Industry Expert, you’ll work closely with utility leaders and operations teams to assess current practices, identify gaps, and guide clients toward improved operational workflows, decision-making, and workforce performance. You’ll leverage your system operations expertise to advise on future-state processes, operational standards, readiness strategies, and organizational best practices. While you may support the development or validation of training materials, this role is primarily consultative, focusing on client-facing problem-solving and operational improvement. This is an opportunity to influence how utilities operate, prepare their teams, and adapt to the evolving demands of the modern grid.

What You’ll Do:

Advise Utility Leaders
Provide expert guidance on operational challenges, workforce capabilities, and opportunities to improve reliability and system performance.

Evaluate Current-State Operations
Analyze processes, roles, and decision-making frameworks to identify strengths, gaps, and areas for improvement.

Shape Future-State Solutions
Define and refine business processes, operational standards, and readiness strategies aligned with industry best practices and emerging grid needs.

Support Training & Readiness
Review training content, validate simulations, and ensure materials accurately reflect real-world operational practices.

Collaborate Across Teams
Partner with internal project teams and client SMEs to ensure operational insights inform project plans, assessments, and deliverables.

Build Long-Term Client Relationships
Act as a trusted partner, helping utilities enhance their operations through practical, experience-backed recommendations.

What You Bring

• Strong experience in electric distribution, transmission, or utility control center operations
• Ability to assess operational performance and provide practical, strategic recommendations
• Knowledge of utility operational roles, workflows, and decision-making processes
• Familiarity with SCADA/OMS/ADMS platforms (ABB, OSI, GE, Schneider Electric)
• Excellent communication, facilitation, and consulting skills
• Business and operational acumen to connect recommendations with organizational goals
• Experience supporting training, modeling, or simulation development is a plus (but not required as a primary focus)

At Mosaic, we are invested in our people and are proud to offer a competitive total compensation package. The compensation range considers a wide range of factors that are considered in making hiring and compensation decisions. These factors include, but are not limited to candidate skill set, consulting experience, training and education, competencies, and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case. Mosaic strives to set salaries at, or near the 50th percentile (midpoint) of the range and it is not typical for candidates to be hired at or near the top of the range for the position. A reasonable estimate for this position is $150,000.00 to $190,000.00. This position is eligible to participate in a discretionary bonus program of up to 10% of annual compensation. The bonus program is dependent on a variety of factors including organizational and individual performance. In addition to the salary and bonus eligibility, Mosaic is proud to offer a comprehensive health and wellness package, a Flexible Time Off program, paid holidays, discretionary 401(k) match, and participation in the Employee Stock Ownership Plan (ESOP). Details on Mosaic’s benefit package can be found through the following LINK