Greek Speaking Player Support for Riot Games Account - Work In Sofia, Bulgaria

Greek Speaking Player Support Specialist for Riot Games Account

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, dedicated to connecting top-tier talent with industry-leading companies across Europe. As experts in the BPO and Gaming sectors, we facilitate high-impact career moves that offer both professional growth and life-changing international experiences.

Job Overview

We are searching for a passionate professional to join our team in Sofia for a Greek Speaking Player Support Specialist for Riot Games Account position in Bulgaria. This role is a unique gateway for gamers to build a career in the competitive Gaming & Esports industry while enjoying a fully supported relocation experience.

Key Responsibilities

• Provide world-class support to players of major Riot Games titles, ensuring an exceptional user experience.
• Troubleshoot technical issues and account concerns through ticket, live chat, and email communication.
• Maintain deep knowledge of game mechanics, patches, and lore to offer expert assistance to the Greek-speaking community.
• Collaborate with internal teams to escalate complex technical bugs and game-balancing feedback.
• Act as a brand ambassador for one of the most prestigious studios in the Gaming & Esports industry.
• Contribute to the positive culture of our Sofia office by sharing your passion for gaming and digital entertainment.
• Meet key performance indicators (KPIs) related to response times and player satisfaction scores.

Requirements

• Native or fluent Greek (spoken and written) for high-level player interaction.
• Valid EU passport (mandatory) for seamless international employment.
• Strong passion for the Gaming & Esports industry and familiarity with Riot Games titles.
• Excellent communication skills and the ability to maintain composure in a fast-paced environment.
• Availability to work on-site in Sofia, Bulgaria for this premier career opportunity.
• Proven interest in pursuing Greek-speaking jobs within the technology and gaming sectors.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training to ensure you thrive in the Gaming & Esports industry.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Bulgaria effortless.
• Monthly Performance Bonus to reward your dedication and excellence.
• €1,500 Signing Bonus (one-time) for all successful new hires.
• Professional growth opportunities within one of the most sought-after jobs in Bulgaria.

Life in Bulgaria

Choosing to work in Bulgaria offers an incredible balance of historical charm and modern living. As the vibrant hub for many Greek-speaking jobs, Sofia provides an affordable cost of living, beautiful mountain scenery, and a lively social scene that attracts expatriates from around the globe. Life in Bulgaria is defined by its welcoming culture and the perfect climate for those seeking a high quality of life.

Beyond the professional benefits, Bulgaria serves as a gateway to exploring the Balkans, offering exquisite local cuisine and a rich cultural heritage. By accepting this Greek Speaking Player Support Specialist for Riot Games Account position in Bulgaria, you are joining a thriving international community where you can build a stable future while enjoying all that Bulgaria has to offer.

How to Apply

If you are ready to launch your career in the gaming industry with an industry leader, please submit your application today. Our team is eager to review your credentials for this exciting Greek Speaking Player Support Specialist for Riot Games Account position in Bulgaria. Click 'Apply Now' to start your journey with Mercier Consultancy Group.